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Whitelion in Pune, Maharashtra, seeks a dynamic leader to guide the ADM team, expand market reach, and manage key client relationships. The role focuses on training, performance reviews, and strategic sales initiatives across builders and architects.
You will oversee enquiry handling, CRM monitoring, and reporting while coordinating recruitment and retention efforts to sustain growth and customer satisfaction. This position offers substantial leadership responsibility in a fast-changing market.
Assign responsibilities to the ADM team, train Sales Executives and Sr. Sales Executives, and conduct regular performance evaluations to ensure target achievement.
Analyse market potential, identify new territories, and implement strategies to expand business opportunities and increase lead generation.
Build and maintain strong relationships with builders and A & B category architects to drive long-term business growth.
Personally manage important sales enquiries and support the team in closing strategic deals with effective pitch strategies.
Address and resolve team conflicts and client escalations related to product or service issues to maintain team harmony and customer satisfaction.
Review daily sales reports, ensure CRM updates are maintained weekly, and monitor the enquiry conversion ratio (target >50%).
Identify manpower needs in key regions, assist HR in recruitment, and implement team retention strategies.
Plan and execute city visits for team development and new market setup; submit visit reports and gather competitive insights.