Job Purpose
The role is accountable for drivingbusiness growth and portfolio quality across the assigned branches. It entailsleading sales strategy and execution, expanding market presence, andstrengthening client, and builder/developer relationships through Direct teamconnectors. The incumbent will build and develop high-performing teams,ensure compliance with regulatory and organizational standards, and foster aculture of customer-centricity. By closely monitoring business performance,portfolio health, and market dynamics, the role contributes to sustainablegrowth and competitive advantage in the region.
Key Responsibilities
- Achieve sales targets for the assigned locations
- Drive consistent market penetration and identifynew markets and avenues for expansion.
- Develop and nurture long-term clientrelationships to generate repeat business, while managing, connectors,DSA, andbuilder/developer tie-ups.
- Ensure timely customer service delivery,resolution of client queries, and strict compliance with policies andregulatory guidelines.
- Lead, mentor, and motivate Relationship Manager/ Resident Manager / Sales Manager / Branch Manager to achieve businessobjectives.
- Recruit, groom, and retain high-performing teamswith minimal attrition, while conducting regular training and performancereviews.
- Monitor delinquency levels and portfolioquality, working closely with credit, risk, and operations teams to ensuresmooth loan disbursements.
- Implement sales processes effectively across assignedbranches.
- Ensuring adherence to compliance anddocumentation standards.
- Conduct with branch teams as required andsupport them in presentation and selling skills.
- Provide accurate market intelligence oncompetitors, products, and customer needs to senior management.
- Prepare and share regular reports on salesperformance, client engagement, and market insights.
Required Qualifications andSkills
- Proven track record of leading multiple branches/teams
- Strong knowledge of local markets, builder tie-ups,and channel partner ecosystem.
- Strongleadership, people management, and motivational skills.
- Excellentcommunication, presentation, and negotiation abilities .
- High motivation, self-starter attitude, and bias foraction in a high-performance environment.
- Ability tomanage PL, portfolio quality, and risk at the area level
- Strong analyticalskills to track performance and drive profitability.
- Proficiency in MS Office (Excel, PowerPoint, MIStools)
Educational Qualifications
Minimum: Graduate/ Postgraduate in Business, Finance, or related field