Area Sales Manager

Petpooja; Ernakulam, Hyderabad; Hybrid; INR 1,200,000 - 2,000,000; Full time

Job summary

Petpooja is seeking a sales leadership professional to drive upsell opportunities within the existing client base. The role focuses on mentoring a team of Sales Executives and executing strategies to expand feature and add-on adoption.

You will monitor KPIs, forecast pipelines, and collaborate with support and product teams to unlock continued value for key accounts. Strong communication and CRM knowledge are essential.

Qualifications

• Bachelor’s degree preferred; relevant sales experience valued.
• 3–6 years in sales, with upsell exposure.
• Problem-solving attitude.
• Customer-oriented mindset.
• Knowledge of CRM practices.
• Influencing skills.
• Presentable with strong communication.

Responsibilities

• Lead and mentor a team of Sales Executives focused on upselling to existing clients.
• Develop and execute upsell strategies for features, add-ons, or product tiers.
• Forecasting, pipeline management, and reporting to senior management.
• Maintain relationships with key accounts and coordinate with support/product teams to resolve issues.
• Conduct periodic business reviews to pitch value propositions.

Education

Bachelor's degree

Tools

CRM software

Job description

Roles and Responsibilities:

• Team Leadership:
  • Manage and mentor a team of Sales Executives focused on upselling to existing clients.
  • Set performance metrics and monitor KPIs to ensure individual and team targets are met.
  • Conduct regular performance reviews and training sessions.
• Upselling Strategy:
  • Develop and execute strategies for upselling new features, add-ons, or product tiers to existing customers.
  • Analyse customer usage data and CRM insights to identify upsell opportunities.
• Sales Operations:
  • Ensure accurate forecasting, effective pipeline management, and timely reporting to senior management.
  • Monitor competitor activity and industry trends to stay ahead of the curve.
• Customer Relationship Management:
  • Build long-term relationships with key accounts to enhance customer lifetime value.
  • Work with support and product teams to resolve customer issues that hinder upselling opportunities.
  • Conduct periodic business reviews with clients to pitch new value propositions.

Additional Qualification and Skills:

• Bachelor's degree is preferred .
• Professional experience of 3-6 years in Sales.
• Problem-solving attitude
• Customer-oriented mindset
• Knowledge of customer relationship management (CRM) practices
• Influencing Skills
• Presentability is required
• Fluent in communication