Area Manager - Branch Banking Operations

Kotak Mahindra Bank Limited; Pune District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Kotak Mahindra Bank Limited in Pune seeks an Area Manager to lead branch banking operations across a designated area, driving growth, improving service quality, and ensuring compliance. You will mentor Branch Managers and sales teams, drive revenue from CASA, assets, and third-party products, and coordinate manpower to maximize productivity while maintaining high standards of customer service.

This senior role requires strategic thinking, strong leadership, and a track record of achieving

Qualifications

• Senior level experience.

Responsibilities

• Achieve area business objectives across the designated region.
• Drive revenue through CASA, assets, TFX and third-party products.
• Lead and mentor Branch Managers, Operations Teams, and Sales Teams.
• Enhance deposit pool and customer engagement across branches.
• Ensure regulatory compliance and audit readiness.
• Plan manpower across branches for productivity.
• Improve RM and RO channel performance and service delivery.
• Drive service quality parameters and customer satisfaction across the area.
• Maintain high morale and productivity among branch personnel.
• Establish and uphold standards for customer service excellence.

Job description

Area Manager - Branch Banking_BRANCH BANKING-Regional Head's Office_Pune

We are seeking a strategic and performance-driven Area Manager to lead branch banking operations across a designated area. This role involves driving business growth, enhancing service quality, and ensuring compliance across branches.

• Achieve business objectives for the area, meeting value, volume, and channel productivity targets
• Drive revenue generation through sales of CASA, assets, TFX, and third-party products (e.g., insurance)
• Lead and mentor Branch Managers, Operations Teams, and Sales Teams
• Enhance deposit pool and customer engagement across branches
• Ensure regulatory compliance and adherence to audit standards
• Plan and manage manpower across branches for optimal productivity
• Improve RM and RO channel performance and service delivery
• Drive service quality parameters and customer satisfaction across the area
• Maintain high morale and productivity among branch personnel
• Establish and uphold standards for customer service excellence

Experience Level Senior Level