Area Manager - Branch Banking Operations

Kotak Mahindra Bank Limited; Bhopal; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Kotak Mahindra Bank Limited in India seeks an experienced Area Manager to lead branch banking operations across a designated area, including mentoring branch teams and driving productivity. You will focus on growing revenue through CASA, assets, and third-party products while ensuring service quality and strict regulatory compliance across branches.

The role requires strategic thinking, people leadership, and the ability to optimise manpower and customer service across the covered area.

Qualifications

• Senior-level candidate with experience leading area branch teams.
• Proven ability to drive revenue from CASA, assets, and third-party products.
• Experience in mentoring Branch Managers and operations teams.

Responsibilities

• Achieve area business objectives across value, volume and channel productivity targets.
• Drive revenue generation through sales of CASA, assets, TFX, and third-party products (e.g., insurance).
• Lead and mentor Branch Managers, Operations Teams, and Sales Teams.

Skills

People management

Sales leadership

Branch banking operations

Regulatory compliance

Job description

Area Manager - Branch Banking

Branch Banking-Area Head's Office_Bhopal

We are seeking a strategic and performance-driven Area Manager to lead branch banking operations across a designated area. This role involves driving business growth, enhancing service quality, and ensuring compliance across branches. The Area Manager will be responsible for mentoring branch teams, managing productivity, and delivering customer-centric solutions across retail liabilities, assets, and third-party products.

• Achieve business objectives for the area, meeting value, volume, and channel productivity targets
• Drive revenue generation through sales of CASA, assets, TFX, and third-party products (e.g., insurance)
• Lead and mentor Branch Managers, Operations Teams, and Sales Teams
• Enhance deposit pool and customer engagement across branches
• Ensure regulatory compliance and adherence to audit standards
• Plan and manage manpower across branches for optimal productivity
• Improve RM and RO channel performance and service delivery
• Drive service quality parameters and customer satisfaction across the area
• Maintain high morale and productivity among branch personnel
• Establish and uphold standards for customer service excellence

Experience Level Senior Level