Area Collections Manager

Bajaj Auto Credit Limited; Tirunelveli; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Bajaj Auto Credit Limited is seeking a seasoned Collections Manager to oversee the collections unit across a defined area, including Tirunelveli, focusing on meeting targets and regulatory compliance. The role requires coordinating with branches, vendors, and customers, and driving performance through data-driven strategies.

The ideal candidate will have 5+ years of NBFC/Banking collections experience, strong vendor and team management skills, and be prepared to travel within the area to

Qualifications

• Graduate in any discipline.
• 5+ years experience in managing Banking or NBFC collection.
• Vendor management and team management skills.

Responsibilities

• Manage collections unit across branches and agencies to meet targets.
• Plan allocation of portfolios to branches/agencies based on performance.
• Coordinate with branches, vendors, and customers; ensure adherence to guidelines.
• Analyze data and prepare MIS reports; use MS Excel and related tools.
• Ensure regulatory compliance in financial services and NBFC operations.
• Lead and motivate field collection teams to achieve targets.

Skills

Collections management

Vendor management

Team leadership

Data analysis

Negotiation

Education

Graduate in any discipline

Tools

MS Excel

MIS reporting

Job description

Managing the collections unit of Collection Managers and Vendors in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines and complying with regulators norms.

Duties And Responsibilities

• Planning allocation of portfolios to Branches and Agencies Based On Performance.
• Proficiency in collections management, active and recovery strategies in retail or vehicle finance.
• Strong relationship management skills for coordinating with branches, Vendors, and customers.
• Ability to analyze data, prepare MIS reports, and use basic MS Excel and other relevant software tools.
• Knowledge of NBFC operations, and regulatory compliance in financial services.
• Effective communication, negotiation, and conflict-resolution skills.
• Proven experience in leading and motivating field collection teams and meeting performance targets.
• Strong organizational and time-management capabilities with attention to accuracy.
• Willingness to travel within the assigned area and work on-site in Tirunelveli.

Key Decisions / Dimensions

• Management of high value cases
• Agency assessment and influencing in achieving targets
• Portfolio Management – closing cases at Bucket X
• Managing difficult locations with scarcity of relevant talent
• Need to manage CM's and Agencies to achieve collection targets

Required Qualifications And Experience

• Graduate in any discipline
• 5+ years experience in managing Banking or NBFC collection
• Vendor management and team Management Skills