AREA COLLECTION MANAGER

Muthoot Fincorp; Machilipatnam; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Muthoot Fincorp Ltd. in India seeks a seasoned Collections Manager to lead a team responsible for accurate invoicing, timely payments, and effective debt recovery strategies.

You will set collection goals, implement policies, monitor performance, and mentor staff while ensuring compliance with regulations and internal controls. Strong leadership, Excel skills, and experience with QuickBooks are essential.

Qualifications

• Bachelor's degree in finance, accounting, or a related field.
• Experience in collections management is required.
• Strong Excel and accounting software skills are essential.

Responsibilities

• Overseeing staff members and ensuring accurate, timely invoicing.
• Setting payment collection goals and targets for the department.
• Creating and implementing strategies to improve collection of outstanding credit.
• Implementing collection policies to avoid excessive outstanding credit.
• Ensuring compliance with recoveries policy and regulations.
• Negotiating with customers on non-payment cases.

Skills

Excel

Accounting software

General Ledger

Leadership

Education

Bachelor's degree in finance or accounting

Tools

QuickBooks

Job description

• Overseeing staff members and ensuring the accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the department.
• Creating and implementing a strategy to improve the collection of outstanding credit.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
• Implementing deadlines for invoicing and payment collection.
• Negotiating with customers in cases when non-payment occurs.
• Preparing monthly feedback reports on payment collections.
• Remaining informed of any legislative procedural training regarding debt collection.
• Training and mentoring of staff members in the collections department.

KEY INTERACTIONS

Internal Stakeholders

External Stakeholders

• Business
• Legal
• Operation Risk
• Field Technical Team
• Audit
• Risk,
• Compliance
• Customers
• Insurance Providers
• Regulatory Authorities
• Referral Sources

KEY CHALLENGES

• Lack of current contact information.
• Lack of self-served solutions.
• Meeting compliance requirements.
• Lack of automation.
• Providing secure communications

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

• Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel.
• The ability to work accurately and independently.
• Good verbal and written communication skills.
• Excellent analytical skills and an eye for detail.
• Outstanding leadership and managerial skills.
• Strong time and people management skills.
• Ability to work to strict deadlines.

EDUCATION / EXPERIENCE

Bachelor's degree in finance, accounting, or a related field.

• 7-9 years' experience as a collections manager.