Accounts Receivable Caller

Elixir Business Solution; Chennai; On-site; INR 300,000 - 540,000; Full time

Job summary

Elixir Business Solution in Chennai (India) is seeking an AR specialist to handle accounts receivable calls and resolve patient billing queries. You will authorize and process payments, address denials, and work with internal teams to enhance revenue cycle management while maintaining precise records of all interactions with patients and insurers.

We are looking for candidates with 1-3 years of AR calling experience in the US healthcare sector and strong communication skills to effectively

Qualifications

• 1-3 years of experience in AR calling or similar role in US healthcare industry.

Responsibilities

• Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
• Authorize and process patient payments, including credit card transactions.
• Identify and address denial management by investigating reasons for denials and appealing denied claims.
• Collaborate with internal teams to resolve complex billing issues and improve revenue cycle management (RCM) processes.
• Maintain accurate records of all interactions with patients, insurance companies, and other stakeholders.

Skills

AR calling

Billing queries handling

Job description

Roles and Responsibilities

• Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
• Authorize and process patient payments, including credit card transactions.
• Identify and address denial management by investigating reasons for denials and appealing denied claims.
• Collaborate with internal teams to resolve complex billing issues and improve revenue cycle management (RCM) processes.
• Maintain accurate records of all interactions with patients, insurance companies, and other stakeholders.

Desired Candidate Profile

• 1-3 years of experience in AR calling or similar role in US healthcare industry.