Apprentice

MARKS & SPENCER (M&S); Kolkata District; On-site; INR 180,000 - 240,000; Full time

Job summary

MARKS & SPENCER (M&S) in India invites applicants for a Store Associate role focused on greeting customers, understanding needs, and recommending products. You will support visual merchandising, ensure proper product handling, and assist with stocking, housekeeping, and cashiering.

The role includes on-the-job training to develop skills and grow within the organization, fostering teamwork and a customer-centric shopping experience.

Responsibilities

• Greet customers and help them find what they need.
• Understand customer needs and recommend suitable products.
• Support visual merchandising and maintain appealing store displays.
• Assist with stocking, housekeeping, cashiering, and following store procedures.

Job description

Key Deliverables (Essential functions & Responsibilities of the Job):

1. Customer Service:

• Greet & Assist Customers: Welcome customers with a friendly attitude and help them find what they need.
• Understand Customer Needs: Listen to customers, understand their preferences, and recommend suitable products.

2. Store Standards:

• Support Visual Merchandising: Help maintain the stores appearance by following guidelines for product displays.
• Proper Product Handling: Ensure products are handled carefully and organized correctly on the shelves.

3. Basic Operations:

• Learn Store Procedures: Follow company guidelines for tasks like stocking, housekeeping, and cashiering.
• Assist with Cashiering: When needed, help with basic cashier duties to provide smooth service.

4. Growth & Learning:

• On-the-Job Training: Take part in training sessions to improve your skills and grow within the role.