Ratail Sales Executive

MARKS & SPENCER (M&S); Mumbai; On-site; INR 180,000 - 240,000; Full time

Job summary

Marks & Spencer (M&S) in Mumbai is seeking a friendly Store Associate to greet customers, understand their needs, and help them find suitable products. You will support daily store operations and merchandising.

This role offers on-the-job training, a chance to learn store procedures, and opportunities to grow within the company. You will assist with cashiering when needed and help keep shelves well organized and visually appealing.

Qualifications

• Greet customers with a friendly attitude and help them find what they need.
• Listen to customers, understand their preferences, and recommend suitable products.
• Follow company guidelines for tasks like stocking, housekeeping, and cashiering.
• When needed, help with basic cashier duties to provide smooth service.
• Take part in training sessions to improve your skills and grow within the role.

Responsibilities

• Greet & Assist Customers: Welcome customers with a friendly attitude and help them find what they need.
• Understand Customer Needs: Listen to customers, understand their preferences, and recommend suitable products.
• Support Visual Merchandising: Help maintain the stores appearance by following guidelines for product displays.
• Proper Product Handling: Ensure products are handled carefully and organized correctly on the shelves.
• Learn Store Procedures: Follow company guidelines for tasks like stocking, housekeeping, and cashiering.
• Assist with Cashiering: When needed, help with basic cashier duties to provide smooth service.
• On-the-Job Training: Take part in training sessions to improve your skills and grow within the role.

Skills

Greet and assist customers

Understand customer needs

Visual merchandising support

Product handling

Stocking and housekeeping

Cashiering support

On-the-job training participation

Job description

Key Deliverables (Essential functions & Responsibilities of the Job):

1. Customer Service:

• Greet & Assist Customers: Welcome customers with a friendly attitude and help them find what they need.
• Understand Customer Needs: Listen to customers, understand their preferences, and recommend suitable products.

2. Store Standards:

• Support Visual Merchandising: Help maintain the stores appearance by following guidelines for product displays.
• Proper Product Handling: Ensure products are handled carefully and organized correctly on the shelves.

3. Basic Operations:

• Learn Store Procedures: Follow company guidelines for tasks like stocking, housekeeping, and cashiering.
• Assist with Cashiering: When needed, help with basic cashier duties to provide smooth service.

4. Growth & Learning:

• On-the-Job Training: Take part in training sessions to improve your skills and grow within the role.