Application Support Specialist - Digital & IT Application Operations

Linde Engineering India Pvt. Ltd.; Vadodara; Presencial; INR 500.000 - 800.000; Jornada completa

Descripción de la vacante

Linde Engineering India Pvt. Ltd. in Vadodara is seeking an Application Support Specialist to join Digital & IT Platform Execution & Detailed Engineering. The role involves hands-on IT engineering application support, documentation, training, and automation monitoring.

You will test, deploy and support components, maintain records, follow security standards and collaborate with cross-functional teams to resolve incidents and drive improvements.

Formación

• 2–5 years of relevant technical/IT experience.
• Experience with Documentum, Supplier Connect, JIRA, and DevOps is desirable.
• OpenText Documentum experience is a plus.

Responsabilidades

• Test, deploy or support assigned components.
• Maintain accurate work records and documentation.
• Resolve standard incidents and service requests.
• Coordinate with colleagues, users and support teams.
• Participate in project meetings and improvements.

Conocimientos

Support

Documentation

Maintenance

End User Training

Automation

Monitoring

Educación

B.E./B.Tech

MCA

Diploma

Herramientas

Documentum

Supplier Connect

JIRA

DevOps

OpenText Documentum

Descripción del empleo

Application Support Specialist - Digital...

• Digital & IT Platform Execution & Detailed Engineering
• Vadodara

Required Experience 2 - 5 years

Basic Section

Designation Executive

Job Role Support Team Member II - IT for Engineering & Data Driven Automation

Employment Type Third Party Agency

Organisational

Business Unit Digital & IT Platform Execution & Detailed Engineering

Sections Digital & IT Platform Execution & Detailed Engineering

Department Digital & IT Application Operations

Cost Centre 25300

Country India

Skills

Skill

Support Documentation Maintenance End User Training Automation Monitoring

B.E/ B.Tech MCA Diploma

Working Language

English Hindi Gujarati

Job Description

Role Definition

An experienced team contributor who independently handles standard technical, functional or operational assignments and supports more complex work under guidance.

Key Responsibilities

• Test, deploy or support assigned components.
• Complete standard assignments within agreed timelines and quality standards.
• Follow approved processes, technical standards and security requirements.
• Maintain accurate work records and technical documentation.

Support and operations

• Resolve standard incidents and service requests.
• Perform monitoring, maintenance, testing and administrative activities.
• Escalate complex or high-risk issues with appropriate diagnostic information.
• Participate in user training, releases, upgrades and planned maintenance.
• Coordinate with colleagues, users and support teams.
• Participate in project meetings, reviews and improvement activities.
• Share lessons learned and update knowledge articles.

Additional Responsibilities

• Contribute to small enhancements and automation initiatives.
• Assist with data preparation, testing and deployment activities.
• Participate in user-support and training sessions.
• Contribute to problem investigations under guidance.

Education and Experience

• Normally 2 to 5 years of relevant experience.
• Experience in working with tools like Documentum, Supplier Connect, JIRA, DevOps is desired.
• OpenText Documentum experience is added as advantage