Application Support Executive| Thane

CSB Bank; Thane; On-site; INR 600,000 - 1,200,000; Full time

Job summary

CSB Bank in Thane, Maharashtra, is seeking an experienced Application Support Specialist to manage incidents, monitor system performance and coordinate issue resolution for Mobile Banking and Digital Banking platforms.

You will troubleshoot production issues within SLA, own assigned support activities, and collaborate with development, infrastructure and business teams to ensure available and stable services. On-call support may be required.

Qualifications

• 4–6 years of experience in application support.
• Bachelor’s or Master’s degree in Engineering, Computer Science or relevant.
• Experience with Mobile Banking or Digital Banking platforms preferred.

Responsibilities

• Provide application support for Mobile Banking and Digital Banking platforms to ensure stable and uninterrupted services.
• Monitor, troubleshoot, and resolve application incidents and production issues within defined SLAs.
• Take ownership of assigned application support activities and ensure timely resolution of technical issues.
• Coordinate with development, infrastructure, and business teams for issue analysis, escalation, and resolution.
• Support implementation and transition of new applications, enhancements, and releases into BAU operations.
• Maintain application support documentation, knowledge repositories, and operational procedures.
• Provide on-call and extended-hours support for critical incidents and business continuity requirements.

Skills

Oracle PL/SQL

Java

REST APIs

JSON

Android

iOS

Education

Bachelor’s / Master’s degree in Engineering, Computer Science or relevant

Job description

To manage application support activities through evaluation of application incidents, monitoring of system performance and coordination of issue resolution. The role ensures availability, stability and effective functioning of business applications.

Responsibilities

• Provide application support for Mobile Banking and Digital Banking platforms to ensure stable and uninterrupted services.
• Monitor, troubleshoot, and resolve application incidents and production issues within defined SLAs.
• Support application components built on Oracle PL/SQL, Java, REST APIs, JSON, Android, iOS, and related technologies.
• Take ownership of assigned application support activities and ensure timely resolution of technical issues.
• Coordinate with development, infrastructure, and business teams for issue analysis, escalation, and resolution.
• Support implementation and transition of new applications, enhancements, and releases into BAU operations.
• Maintain application support documentation, knowledge repositories, and operational procedures.
• Provide on-call and extended-hours support for critical incidents and business continuity requirements.

Qualifications

Experience Range: 4 to 6 Years

Qualifications:

Bachelor’s / Master’s degree in Engineering, Computer Science or relevant

Job Info

• Job Identification 1136463
• Posting Date 10/14/2026, 12:00 AM
• Locations Plot No: 13/1, 17Th & 18Th Floor, Tower-C, Arihant Aura, Thane, Maharashtra, 400705, IN