Application Support Engineer

Vyntrapro Innovations

Mumbai

Hybrid

INR 900,000 - 1,300,000

Full time

3 days ago
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Job summary

Vyntrapro Innovations in Mumbai is seeking an experienced Application Support Engineer to ensure stable operation of critical applications. You will handle incident management, performance tuning, and collaboration with product and IT teams to minimize downtime and improve service quality.

The role emphasizes hands-on troubleshooting, process automation, and compliance with data masking and consent requirements for financial platforms.

Qualifications

  • 6–8 years of experience in application support or IT operations.
  • Strong Linux/Windows administration and DB skills (MySQL, DynamoDB).
  • Proficient in Python, Shell scripting and SQL.
  • Experience with ITIL incident and problem management.
  • Familiar with DevOps tools (Git, Jenkins) and monitoring/log management.
  • Experience with banking/ NBFC/ loan management apps is preferred.
  • Knowledge of ServiceNow or other ticketing tools.

Responsibilities

  • Manage application stability and availability.
  • Perform root cause analysis and incident management.
  • Support digital lending and loan management platforms.
  • Automate manual processes and improve operational efficiency.
  • Work closely with business, development, and infrastructure teams.
  • Ensure compliance, audit support, data masking, and consent management.

Job description

Hiring Alert | Application Support Engineer | Mumbai

Are you passionate about application support, troubleshooting, and ensuring seamless business operations? We are looking for an experienced Application Support Engineer to join our team in Mumbai.

Location: Mumbai
Experience::6-8 Years
Notice Period: Immediate to 30 Days Preferred

Key Skills:
  • Application Support & Production Support
  • Linux/Unix or Windows Administration
  • MySQL / DynamoDB
  • Python, Shell Scripting, SQL
  • Incident & Problem Management (ITIL)
  • DevOps Tools (Git, Jenkins)
  • Monitoring, Log Management & Troubleshooting
  • Banking / NBFC / Loan Management Applications (Preferred)
  • ServiceNow or other Ticketing Tools
Role Highlights:
  • Manage application stability and availability
  • Perform root cause analysis and incident management
  • Support digital lending and loan management platforms
  • Automate manual processes and improve operational efficiency
  • Work closely with business, development, and infrastructure teams
  • Ensure compliance, audit support, data masking, and consent management
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