Application Support Engineer

Hirly; Mizoram; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Accenture is seeking an Application Support Engineer in Bengaluru to investigate and resolve issues across critical business systems, acting as a software detective to ensure smooth operation. You will collaborate with multiple teams, monitor system health, and contribute to incident management, ensuring timely resolutions and continuous improvement of performance and reliability.

The role requires a minimum of 5 years of experience and 15 years of full-time education, with proficiency in SAP

Qualifications

• Must have SAP BTP Datasphere expertise.
• Minimum 5 years of experience.
• 15 years of full-time education required.

Responsibilities

• Act as SME and guide the team to perform.
• Coordinate with stakeholders to ensure timely resolution of issues across teams.
• Mentor junior team members and share knowledge/best practices.
• Monitor system health and proactively identify potential risks to prevent disruptions.
• Document troubleshooting steps to build a knowledge base.

Skills

SAP BTP Datasphere

Education

15 years full time education

Job description

Job Description:

• Project Role : Application Support Engineer
• Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
• Must have skills : SAP BTP Datasphere
• Good to have skills : NA
• Minimum 5 year(s) of experience is required
• Educational Qualification : 15 years full time education
• Summary:
• As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The engineer collaborates with different teams to maintain system stability and supports continuous improvement efforts to enhance overall system performance and reliability.
• Roles & Responsibilities:
• - Expected to be an SME, collaborate and manage the team to perform.
• - Responsible for team decisions.
• - Engage with multiple teams and contribute on key decisions.
• - Provide solutions to problems for their immediate team and across multiple teams.
• - Coordinate with stakeholders to ensure timely resolution of system issues and minimize business impact.
• - Mentor junior team members by sharing knowledge and best practices to foster professional growth.
• - Monitor system health and proactively identify potential risks to prevent disruptions.
• - Document troubleshooting steps and solutions to build a comprehensive knowledge base for the team.
• Professional & Technical Skills:
• - Must To Have Skills: Proficiency in SAP BTP Datasphere.
• - Strong analytical and problem-solving abilities to diagnose and resolve complex system issues.
• - Experience with system monitoring and incident management tools to track and address application performance.
• - Ability to work collaboratively across teams to facilitate effective communication and issue resolution.
• - Familiarity with cloud-based platforms and integration techniques relevant to enterprise applications.
• - Excellent organizational skills to manage multiple tasks and prioritize effectively in a dynamic environment.
• Additional Information:
• - The candidate should have minimum 5 years of experience in SAP BTP Datasphere.
• - This position is based at our Bengaluru office.
• - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Requirements