Application Support Engineer

Accenture in India

Dadri

On-site

INR 900,000 - 1,200,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

A leading IT services firm is seeking an Application Support Engineer to join their team in Noida. The role involves managing MySQL and Azure databases, resolving issues, and ensuring system performance. Candidates should have at least 3 years of relevant experience in database administration and solid communication skills. This full-time position offers the opportunity to work on critical business applications and collaborate with various stakeholders.

Qualifications

Minimum 3 years of experience in MySQL Database Administration.
Experience in working with managed databases on the cloud.
Good communication skills and ability to articulate technical issues.

Responsibilities

Develop, design, and maintain highly available and scalable databases.
Resolve production database issues including tuning and optimization.
Monitor the performance of production databases.

Skills

MySQL Database Administration

Azure Database for MySQL – Flexible Server

RDS MySQL

MySQL on Azure

AWS Aurora

Education

15 years full time education

Tools

Azure Database for MySQL

PostgreSQL Database Administration

Job description

Join to apply for the Application Support Engineer role at Accenture in India

Project Role: Application Support Engineer

Project Role Description: Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills: MySQL Database Administration

Good to have skills: NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification: 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and effectiveness of the organization.

Management Level: 10

Work Experience: 5-7 years

Work location: Noida

Must Have Skills: MySQL Database Administration, Azure Database for MySQL – Flexible Server, RDS MySQL, MySQL on Azure, AWS Aurora and MySQL

Good To Have Skills: Upgradation, Migrations, expertise in Performance tuning, MySQL/AWS Aurora and PostgreSQL Database Administration

Roles & Responsibilities: MySQL/Azure Database for MySQL – Flexible Server/AWS RDS MySQL

Develop, design, and maintain highly available and scalable databases.
Resolve production database issues including database tuning, optimization, and database recovery.
Perform MySQL installation, upgrades, data migration across homogeneous and heterogeneous multiple database server architectures/systems.
Monitor the performance of production databases, identify areas where performance needs to be improved and provide fixes/solutions for the performance issues.
Develop database tools to automate existing database tasks.
Respond appropriately to emergency technical support situations and produce quick and effective solutions to database technical problems under high pressure.
Work with database personnel to design physical and logical databases to support present / future business applications.
Participate in an on-call rotation and other duties as defined by management. Must be able to work 24/7 rotational shifts.
Managing Client requests independently.
Performing database failover and switchover activities in Azure Database for MySQL – Flexible Server, ensuring high availability and business continuity best practices are followed.
Hands-on experience with Azure Database for MySQL features such as Flexible Server HA, zone-redundant deployments, scaling, and maintenance window configurations, along with a solid understanding of cloud-based high availability concepts.
Zeal to perform under strict deadlines and continuously learn new tools/technologies, especially in Azure ecosystem.
Troubleshooting database & performance issues, optimizing queries, and tuning configurations at the database level to enhance overall system responsiveness.
Monitoring and analyzing Azure monitoring logs and alerts (Azure Monitor, Log Analytics, Metrics, Alerts), addressing issues proactively to ensure uninterrupted service.
Good exposure to backup and recovery methods in Azure Database for MySQL, including point-in-time restore (PITR) and cross-region backups.
Exposure to community-based tools and utilities for MySQL performance monitoring, schema comparison, and automation.
Supporting database migrations (on-prem Azure or cross-region), version upgrades, and patching activities, ensuring seamless transitions with minimal downtime.
Professional & Technical Skills: Experience in working with managed databases on the cloud like Azure Database for MySQL – Flexible Server, MySQL on Azure VMs (IaaS), RDS MySQL and Aurora. Experience in incremental backup and schedule backup. Experience with MySQL and Managing Azure MySQL Cluster. Expertise in snapshot, import/export, and DB optimization with the help of explained plans. Expertise in database migration from MyISAM format to Inno dB storage engine to increase performance and betterment of integrity constraints. Experience in performance tuning, Master/Master and Master/Slave Replication. Experience in database backup and restore. Experienced in upgrading MySQL/MariaDB server using in-place upgrade method for minor releases and logical upgrade method for major releases followed by MySQL/MariaDB Upgrade utility. Strong technical knowledge in Azure PaaS MySQL, AWS RDS, Aurora MySQL.

Professional Attributes: 1. Good communication skills and ability to articulate technical issues/requirements accurately and succinctly in a manner that business users can understand. 2. Good presentation skills. 3. Ability to multi-task and participate in large, complex, and concurrent projects. 4. Good to have Azure Administrator/ AWS Database specialty certified

Additional Information: - The candidate should have minimum 3 years of experience in MySQL Database Administration. - This position is based at our Noida office. - A 15 years full time education is required.

Seniority level