Application Support Engineer

Accenture in India; Coimbatore District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Accenture in India is seeking an Application Support Engineer to act as a software detective, identifying and solving issues across critical business systems. The role emphasizes proactive problem detection, monitoring, and collaboration with cross-functional teams to maintain reliability and performance.

Minimum 5 years of experience and 15 years of full-time education are required, with the position based at the Coimbatore office.

Qualifications

• Must have skills: Proficiency in Microsoft Azure Databricks.
• Experience with cloud-based data analytics and processing platforms.
• Strong problem-solving skills with the ability to troubleshoot complex system issues.
• Familiarity with data integration, transformation, and pipeline orchestration.
• Ability to work with cross-functional teams to implement effective solutions.

Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead efforts to improve system stability and optimize support processes.
• Mentor junior team members to enhance their technical and problem-solving skills.

Skills

Microsoft Azure Databricks

Education

15 years full time education

Job description

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Microsoft Azure Databricks

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary : As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead efforts to improve system stability and optimize support processes.
• Mentor junior team members to enhance their technical and problem-solving skills.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Microsoft Azure Databricks.
• Experience with cloud-based data analytics and processing platforms.
• Strong problem-solving skills with the ability to troubleshoot complex system issues.
• Familiarity with data integration, transformation, and pipeline orchestration.
• Ability to work with cross-functional teams to implement effective solutions.

Additional Information:

• The candidate should have minimum 5 years of experience in Microsoft Azure Databricks.
• This position is based at our Coimbatore office.
• A 15 years full time education is required.