Application Support Engineer

Accenture; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Accenture in Hyderabad is seeking an Application Support Engineer with deep Oracle Cloud Financials General Ledger expertise. The role involves investigating and resolving issues across critical business applications, mentoring teammates, and driving cross-functional collaboration to sustain system reliability.

The ideal candidate will have 7.5+ years of experience and a strong background in financial systems, processes, and monitoring.

Qualifications

• Must have skills include Oracle Cloud Financials General Ledger.
• Strong analytical skills to diagnose and troubleshoot complex system issues.
• Experience with system monitoring tools and incident management processes.

Responsibilities

• Act as SME, collaborate and manage the team to perform.
• Coordinate cross-functional efforts to streamline issue resolution and enhance system performance.
• Mentor junior team members to support professional growth and improve team capability.
• Continuously evaluate system processes to improve reliability and efficiency.

Skills

Oracle Cloud Financials General Ledger

Education

15 years full time education

Job description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Cloud Financials General Ledger
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain the smooth operation of critical applications. The position demands continuous engagement with complex system environments, ensuring that business processes remain uninterrupted and efficient through diligent problem-solving and system monitoring.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.


• Responsible for team decisions.


• Engage with multiple teams and contribute on key decisions.


• Provide solutions to problems for their immediate team and across multiple teams.


• Coordinate cross-functional efforts to streamline issue resolution and enhance system performance.


• Mentor junior team members to support their professional growth and improve overall team capability.


• Continuously evaluate system processes to recommend improvements that increase reliability and efficiency.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Oracle Cloud Financials General Ledger.


• Strong analytical skills to diagnose and troubleshoot complex system issues effectively.


• Experience with system monitoring tools and incident management processes.


• Ability to communicate technical information clearly to diverse stakeholders.


• Familiarity with business process workflows related to financial systems.


• Capability to work collaboratively in a multi-disciplinary team environment.

Additional Information:

• The candidate should have minimum 7.5 years of experience in Oracle Cloud Financials General Ledger.


• This position is based at our Hyderabad office.


• A 15 years full time education is required.

15 years full time education

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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