Application Support Engineer

Innocode Ventures; Bengaluru; Hybrid; INR 400,000 - 640,000; Full time

Job summary

Innocode Ventures in Bengaluru is seeking an enthusiastic Application Support specialist to diagnose issues in business-critical SaaS applications and coordinate fixes with engineering and operations.

With 1-2 years of experience, you will own key deliverables for the support team, collaborate with cross-functional partners, document processes, and contribute to team best practices while working in a hybrid setup.

Qualifications

• Experience supporting business-critical applications.
• Familiarity with logs, SQL, and incident workflows.
• Ability to work with engineering on root-cause fixes.

Responsibilities

• Own key deliverables for the support team in Bangalore.
• Collaborate with cross-functional stakeholders to ship high-quality outcomes.
• Contribute to process improvements, documentation, and team best practices.
• Support hiring, mentoring, or customer-facing activities as needed for the role.

Skills

Application Support

Logs

SQL

SaaS

Job description

Support production applications by diagnosing issues and coordinating fixes.

Responsibilities

• Own key deliverables for the support team in Bangalore.
• Collaborate with cross-functional stakeholders to ship high-quality outcomes.
• Contribute to process improvements, documentation, and team best practices.
• Support hiring, mentoring, or customer-facing activities as needed for the role.

Requirements

• Experience supporting business-critical applications
• Familiarity with logs, SQL, and incident workflows
• Ability to work with engineering on root-cause fixes

Skills

Application Support

Logs

SQL

SaaS

Job Overview

Salary Range

Work Mode

Hybrid

Mix of office and remote work

Location

Experience

1-2 years

Employment Type

Full-time

Posting Date

January 8, 2026