Application Support Consultant

Vikruthi Technologies; Chennai District; On-site; INR 500,000 - 800,000; Full time

Job summary

Vikruthi Technologies in Chennai is seeking a Customer Support Engineer to resolve queries, coordinate with R&D and Services to address bugs and maintain project timelines. You will respond swiftly to major issues and manage complex customer accounts with an understanding of hardware and software setups.

The role requires experience in software installation, databases (SQL Server, Oracle), and cloud infrastructure (AWS, Azure, Google Cloud). Chennai office-based role with growth opportunities.

Qualifications

• Experience in software installation and configuration.
• Hands-on experience with databases like SQL Server and Oracle.
• Cloud platform experience (AWS, Azure, Google Cloud) required.

Responsibilities

• Resolve customer queries and issues promptly.
• Collaborate with R&D and Services to address bugs and ensure project timelines.
• React quickly to major customer issues.
• Manage complex customer accounts and understand their hardware and software setups.

Skills

Software installation

SQL Server

Oracle

Cloud infrastructure

AWS

Azure

Google Cloud

Job description

• Resolve customer queries and issues promptly
• Collaborate with R&D, Services to address bugs & ensure project timelines
• React quickly to major customer issues
• Manage complex customer accounts and understand their hardware and software setups

Required Candidate profile

Helpful to have experience in software installation, database management (SQL Server, Oracle), and cloud infrastructure (AWS, Azure, Google Cloud).