Application Specialist for Scientific Consumables

Perkinelmer (india) Private Limited; Mumbai; Presencial; INR 900 000 - 1 400 000; Tempo integral

Resumo da oferta

PerkinElmer in Mumbai/Hyderabad is seeking an Application Specialist - Consumables to drive product applications and support key customers. You will interact with clients to demonstrate capabilities of columns, lamps and related consumables, resolve issues quickly, and enable business decisions.

Willingness to travel across India is required to cover national deployments and service excellence. The role requires 8+ years in consumables applications, customer support, and instrument handling,

Qualificações

• Bachelor or Master Degree with hands on experience on Chrom, Inorganic portfolio.
• 8+ years' Experience in having Exp in Consumables applications, Customer support, Instrument handling.
• Method developments.

Responsabilidades

• Demonstrate product capabilities at customer be it columns, lamps etc.
• Application support is quite important to customer to take immediate business decisions.
• The Application Engineer dedicated for consumables will be the first point of contact for customer to understand their pain point and resolve the issues without impacting the business.
• Having dedicated consumables Application person would resolve the time laps and better customer experience.
• Application Specialist will be Science based business development manager, who can interact with customers, understand the applications and provide opportunities for the entire portfolio.

Conhecimentos

Consumables applications

Customer support

Instrument handling

Method development

Formação académica

Bachelor’s or Master’s degree

Ferramentas

Chromatography systems

Descrição da oferta de emprego

Application Specialist - Consumables When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title: Application Specialist - Consumables

Location(s): Hyderabad, Mumbai

Key Responsibilities

• The current focus on Generic consumables expansion, Application Engineer role is very important to demonstrate our product capabilities at customer be it columns, lamps etc.
• Application support is quite important to customer to take immediate business decisions.
• The Application Engineer dedicated for consumables will be the first point of contact for customer to understand their pain point and resolve the issues without impacting the business.
• Currently with the Application support we can have customer stickiness and additional increment business from Vials/Septa and Columns and In Organic standards etc., Generic consumables.
• Application Specialist will be Science based business development manager, who can interact with customers, understand the applications and provide opportunities for the entire portfolio.
• Currently our response to customer takes weeks or sometime more to responds on the failures of the consumables on the incidents raised at customer place. Having dedicated consumables Application person, would resolve the time laps and better customer experience.
• Having Application person for immediate response and resolutions for customer will ensure customer loyalty and restrict customers from evaluating other options for their products.

Basic Qualifications Required Qualifications & Experience

• Bachelor or Master Degree with hands on experience on Chrom, Inorganic portfolio.
• 8+ years' Experience in having Exp in Consumables applications, Customer support, Instrument handling.
• Method developments.

Preferred Characteristics

• Has experience in method development on Chromatography to support on Column business.
• Has understanding for different make of HPLC's systems to ensure growth of Vials/Septa business Market understanding of Generic Business and YOY growth.
• Should be willing to Travel across India.
• Experience Level Mid Level