Application Engineer

JAC Recruitment; Maharashtra; On-site; INR 600,000 - 900,000; Full time

Job summary

Japanese Tool Manufacturer in Pune/Chakan, Maharashtra, seeks an Application Engineer to support CNC machine tool operations across India. The role involves installation, demonstrations, troubleshooting, and after-sales service, with extensive travel across multiple states.

Candidates should have a diploma or degree in mechanical/production/machining engineering and 3–5 years of experience in machine tools, with hands-on setup, maintenance, and commissioning skills.

Qualifications

• Diploma or Bachelor’s degree in Mechanical/Production/Machining or related discipline.
• 3–5 years in machine tool operation, CNC machining, or service roles.
• Hands-on experience with CNC machine tools (setup, troubleshooting, maintenance).
• Experience supporting machine installations and commissioning activities.

Responsibilities

• Provide application engineering and technical service for CNC machine tools.
• Operate machines and demonstrate machining processes for customers and distributors.
• Troubleshoot, repair, perform preventive maintenance and breakdown support.
• Attend machine installation, alignment, testing, and start-up activities at customer sites.
• Support process optimisation and machining applications to improve customer productivity.
• Manage inventory machines at distributor locations with basic inventory control and maintenance planning.
• Travel across India to support customers in multiple regions.
• Support distributor sales teams with technical consultations and demonstrations.
• Prepare service reports, installation records, and technical documentation.
• Coordinate with headquarters in Japan and overseas teams for issues, training and requirements.
• Participate in overseas training programs and apply knowledge in the Indian market.

Skills

Machine tool operation

CNC machining

Technical diagnostics

Training & demonstrations

Education

Diploma/Bachelor in Mechanical/Production/Machining Eng

Tools

CNC Machine Tools

Installation & Commissioning

Job description

The Application Engineer role focuses on supporting CNC machine tool operations across India through application engineering, machine installation, troubleshooting, and after-sales service. Based in the Pune/Chakan area, the position combines technical support, customer engagement, machine demonstrations, and distributor coordination to ensure successful machine performance and customer satisfaction.

Responsibilities

• Provide application engineering and technical service support for CNC machine tools.

• Operate machines and demonstrate machining processes for customers and distributors.

• Perform troubleshooting, repair, preventive maintenance, and breakdown support.

• Attend machine installation, commissioning, alignment, testing, and start-up activities at customer sites.

• Support process optimisation and machining applications to improve customer productivity.

• Manage inventory machines stationed at the distributor location, including basic inventory control and maintenance planning.

• Travel extensively across India to support customers in Chennai, Bengaluru, Pune region, Gujarat, Delhi NCR, and other industrial locations.

• Accompany distributor sales teams during customer visits and provide technical consultations, product demonstrations, and pre-sales support.

• Prepare service reports, installation records, and technical documentation.

• Coordinate with headquarters in Japan and overseas teams regarding technical issues, training, and customer requirements.

• Participate in technical training programmes overseas and apply learned knowledge within the Indian market.

Requirements

• Diploma or Bachelor’s Degree in Mechanical Engineering, Production Engineering, Machining Technology, or a related discipline.

• 3 to 5 years of experience as a machine tool operator, CNC machining technician, application engineer, or service engineer.

• Hands-on experience in machining operations, machine set-up, troubleshooting, repair, and maintenance of CNC machine tools.

• Experience supporting machine installations and commissioning activities.

• Ability to provide technical support, training, demonstrations, and customer consultation.

• Strong problem-solving and technical diagnostic skills.

• Experience working in a Japanese business environment

Additional information:

• Working days: Monday to Friday, 08:00–17:00

• Location: Chakan Area, Pune, Maharashtra, India

• Resident Engineer position based at a distributor's premises, supporting demo and inventory machines.

About the company

A Japanese company in the machine tool industry with operations in India. The organisation develops and supplies high-precision CNC machine tools for manufacturers worldwide, supporting customers with advanced machining solutions and technical expertise.