Application Config Specialist-SF LMS

EY; Gurugram District; On-site; INR 2,000,000 - 3,200,000; Full time

Job summary

EY is seeking an Application Config Specialist - SF LMS to lead end-to-end SAP SuccessFactors Learning configurations, integrations and reporting. You will collaborate with Project Manager, QA, and HR/IT teams to deliver compliant, scalable LMS solutions.

You’ll apply AI-assisted techniques, manage content integration, and ensure SDLC compliance while driving learning outcomes across global programs.

Qualifications

• SAP SuccessFactors Learning configuration and delivery expertise.
• Strong understanding of learning management, compliance, and development processes.
• Exposure to other SuccessFactors modules (Employee Central / Talent).
• Hands-on LMS integrations with HR Core, Recruiting, Onboarding.
• Experience in LMS imports and content integration (SCORM/AICC).
• Experience in custom reports and dashboards for learning analytics (SAC/ORD).
• Familiarity with AI-assisted tools or copilots for delivery or analysis.
• Strong communication and documentation skills.

Responsibilities

• Lead end-to-end delivery of LMS solutions with PM, QA, and integration teams.
• Configure SAP SuccessFactors Learning to align with learning and development strategies.
• Translate HR/LD requirements into scalable curricula and workflows.
• Support enhancements, migrations, testing, and production support.
• Integrate SAP SF Learning with other modules and enterprise systems.
• Collaborate with HR, IT, and analytics teams for data quality and reporting.
• Apply AI-assisted techniques to improve recommendations and insights.
• Prepare functional docs, test cases, and configuration workbooks.

Skills

SAP SuccessFactors Learning

LMS integration

Learning analytics

AI in L&D

Reporting dashboards

SDLC/compliance

Documentation & communication

Education

Degree in Computer Science or related field

Tools

SAC/ORD

OCN integration with content

Job description

Job Description:

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Ernst &Young LLP

Job Description – Note: Taleo has a 4,000 character limit (this includes spaces)

Job Title: Application Config Specialist - SF LMS

Job Code: …

FLSA Status:

Career Path:

Function: (Category for Job Posting) ITS

Primary Owner:

Sub Function: …

Reports to (Job Title): Application Engineer Team Lead

Job Summary:

(Briefly describe the main objectives and purpose of the job. Why does the job exist? What is it expected to accomplish?)

AE Config Lead will have full responsibility for the delivery of LMS solutions end-to-end working with Project Manager, QA resources and integration team

Essential Functions of the Job:

• Leadership: Ability to inspire, guide, and mentor consultants throughout complex project lifecycles.
• Configure SAP SuccessFactors Learning solutions aligned with organizational learning, compliance, and development strategies.
• Translate business, HR, and L&D requirements into scalable learning structures, curricula, assignments, and workflows.
• Support activities including enhancements, releases, data migration, testing, and production support.
• Integrate SAP SuccessFactors Learning with other SuccessFactors modules and enterprise systems using standard integration patterns.
• Integration with third‑party applications.
• Collaborate with HR, IT, and analytics teams to ensure consistent learner data and reporting foundations.
• Understand AI concepts such as recommendations, automation, and intelligent insights at an applied level, without owning model design.
• Support reporting using Plateau reports / Stories.
• Work closely with HR, L&D stakeholders, and technical teams.
• Prepare functional documents, test scenarios and Configuration workbooks.
• Manage content integration (SCORM/AICC packages).
• Ensure compliance with enterprise SDLC, data privacy, security, and responsible AI guidelines.
• Apply AI assisted techniques to improve learning recommendations, completion tracking, and operational insights.
• Leverage pre built AI capabilities within SAP and adjacent platforms (e.g., intelligent recommendations, automation, insights) to enhance learning outcomes.

Analytical/Decision Making Responsibilities:

• Demonstrate, by example, in-depth knowledge of the EY competency principles and practices, including coaching, learning and mentoring.
• Leader and team player – sets example for business analysts and others to follow
• Create an open, honest, accountable and collaborative team environment

Knowledge and Skills Requirements:

• SAP SuccessFactors Learning configuration and delivery expertise.
• Strong understanding of learning management, compliance, and development processes.
• Exposure to other SuccessFactors modules (e.g., Employee Central and Talent Modules). Configure learning items, curricula, programs, certifications, and compliance training.
• Handson LMS integrations with HR Core, Recruiting, Onboarding.
• Strong knowledge on OCN integration with external content providers.
• Experience in LMS imports.
• Experience in custom reports and dashboards for learning analytics (SAC/ORD).
• Experience using AI assisted tools or copilots for delivery, analysis, or documentation.
• Working knowledge of automation or intelligent insights in L&D contexts.
• Experience with reporting, learning analytics, or content strategy.
• Good knowledge of learning processes and compliance training
• Strong communication and documentation skills.

Other Requirements:

• Excellent communication.
• Interpersonal skills to interact with business users and provide training/support.

Job Requirements:

Education

(What is the minimum level of education needed/suggested to perform this job?)

• A degree in Computer Science and/or a business related degree or equivalent work experience

Experience

(What is minimum number of years needed/suggested to perform this job?)

• Minimum of 10+ years experience in SuccessFactors Learning Management.
• Minimum 5+ End to End implementation experience or support projects in SF LMS .
• Experience in global HR/talent management processes.
• Work experience in a professional services industry preferred.

Certification Requirements

(Describe and explain any certifications and/or licenses needed or helpful to perform this job).

• SAP Certified – Learning Management.
• At least one additional Talent Management module.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.