Analyst - GHRSS

Gallagher; Pune District; On-site; INR 500,000 - 800,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

People-first culture

Global reach

Job summary

Gallagher in India is seeking an Analyst – Global HR Shared Services to support Global HR Operations. You will handle North America HR processes, benefits administration, and data management while ensuring compliance and timely execution.

The role requires 2–4 years of North America or APAC/UK experience, strong interpersonal skills, and proficiency in MS Office; adaptability in a dynamic, global environment is essential.

Qualifications

• 2–4 years' experience in North America or APAC/UK regions
• Understanding of end-to-end HR operations concepts
• Strong interpersonal and communication skills
• Ability to adapt quickly in a dynamic, global environment

Responsibilities

• Handle North America region HR processes like new hires, resignations, and data management
• Manage employee benefits administration and background verifications for NA regions
• Oversee referencing, leave, and performance management administration for NA regions
• Maintain employee profiles and resolve login/access issues
• Support vendor management and invoice processing for NA regions
• Develop process maps, KPIs, SLAs, and dashboards as per client requirements
• Ensure compliance with local and country-specific regulations
• Participate in audits and drive process improvements

Skills

HR Operations

MS Office

Typing

Written & Verbal Communication

Analytical Skills

Stakeholder Management

Education

Bachelor's degree

PG in HR

Tools

MS Office

Job description

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

We are looking for experienced candidates for the position of Analyst – Global HR Shared Services to support Global HR Operations.

• Must possess strong knowledge on HR Processes, and Employee Life Cycle
• Incumbent would be responsible for creating process maps and documentation
• Incumbent must possess strong knowledge on US HR Operations.
• Ability to work on time bound HR Operations activities
• Strong knowledge of HR Systems, Automation and Ticketing tool
• Should have proven record in US or UK Operations
• Flexibility to work in Dynamic and Global Environment

How you'll make an impact

Responsibilities:

• Handling completely new hires, Resignations and Data Management processes for North America Regions
• Handling Employee benefit administration/ Background Verifications for North America Regions.
• Handling Employee referencing / Leave administration / Performance management administration for North America Regions.
• Employee profile management: Trouble shoot queries related to login/access roles/passwords.
• Vendor management and Invoice Processing North America Regions.
• Documentation: Process maps, KPI, SLAs and dashboards based on client’s expectations and internal requirements.
• Compliance: Ensuring local and compliances of supporting countries are adhered.
• Participation in internal and external audits.
• Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirements or change in technology.
• Knowledge of ERPs
• Must possess strong knowledge on US and UK regulatory/statutory requirements, Employee benefits and labor laws
• Prior HR transition experience
• Maintaining trackers
• Performing regular RCAs
• Adherence and regular revival of GHRSS SOPs

About you

Qualifications:

Minimum Required Degree: Bachelors

Preferred Degree: PG in HR will be a added advantage Experience:

• Relevant experience of 2 to 4 years and should have at least worked for North America or APAC/ UK Regions
• Good Understanding of End to End HR Operations Concepts
• Good interpersonal skills
• MS Office (Excel / Word / PowerPoint)
• Good Typing Speed
• Good Written & Verbal Communication
• Strong Analytical Skills
• Should be able to adapt quickly
• Stake holder Management

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)