Analyst - GHRSS

Arthur J. Gallagher & Co.; Bengaluru; On-site; INR 450,000 - 650,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Global reach with local impact

Collaborative, people-first culture

Job summary

Gallagher in India is seeking an Analyst for Global HR Shared Services to support HR Operations across regions. You will manage new hires, resignations, data accuracy, verifications, and vendor interactions while ensuring compliance and timely reporting.

The role emphasizes process mapping, SOP creation, and ongoing training for new joiners, with exposure to global HR systems and diverse currencies within a dynamic, global environment.

Qualifications

• Understanding of End-to-End HR Operations Concepts
• Experience with US/UK HR processes
• Proficient in MS Office applications and data handling

Responsibilities

• Handling completely New Hires, Resignations and Data Management processes for EMEA Region.
• Handling Background Verifications for EMEA Region.
• Handling Employee referencing for EMEA Region.
• Handling Risk Assessment process/report for UK maternity/paternity.
• Employee profile management: troubleshooting login/access roles/passwords.
• Working on various reporting such as Absence, Benefits, Pension, etc.
• Invoice processing for various currencies and vendor maintenance.
• Documentation: Process maps, KPI, SLAs and dashboards.
• Compliance with local and client country regulations.
• Participation in audits and process improvements.
• Training new joiners and refreshers.

Skills

HR Operations

US/UK HR Operations

Data management

Documentation

MS Office

Communication

Education

Bachelor's or Master's

PG in HR preferred

Tools

HRIS / HR Systems

Automation tools

Ticketing tools

Job description

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

We are looking for experienced candidates for the position of Analys t – Global HR Shared Services to support Global HR Operations.

• Must possess strong knowledge on HR Processes, and Employee Life Cycle
• Incumbent would be responsible for creating process maps and documentation
• Incumbent must possess strong knowledge on US/UK HR Operations.
• Ability to work on time bound HR Operations activities
• Strong knowledge of HR Systems, Automation and Ticketing tool
• Should have proven record in UK Operations

Flexibility to work in Dynamic and Global Environment

How you'll make an impact

Responsibilities:

• Handling completely New Hires, Resignations and Data Management processes for EMEA Region.
• Handling Background Verifications for EMEA Region.
• Handling Employee referencing for EMEA Region.
• Handling Risk Assessment process/report for Maternity/Paternity employees for United Kingdom.
• Employee profile management: Trouble shoot queries related to login/access roles/passwords.
• Working on various Reporting such as Absence, Benefits, Pension, Anniversary Awards, Holiday Purchase, Nordic reports etc.
• Invoice Processing for various currencies and Vendor maintenance
• Documentation: Process maps, KPI, SLAs and dashboards based on client’s expectations and internal requirements.
• Compliance: Ensuring local and compliances of supporting countries are adhered.
• Participation in internal and external audits.
• Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirements or changes in technology.
• Able to handle transitions independently, create SOP document
• Handling completely New Hires, Resignations and Data Management processes for EMEA Region.
• Handling Background Verifications for EMEA Region.
• Training new joiners, conducting brainstorming sessions and refreshers.

Competencies:

• Good Communication: Very good written and verbal communication skills
• Good interpersonal skills: Build positive relationships and communicate effectively with others
• Adaptability: Adjust quickly to changing situations and work requirements
• Stakeholder Management: Maintains strong relationships and collaborates effectively with stakeholders
• Attention to detail: Ensures accuracy and thoroughness in all tasks and deliverables

About you

Qualifications:

• Minimum Required Degree: Bachelors or Masters
• Preferred Degree: PG in HR will be an added advantage

Experience:

• Relevant experience of 1 to 4 years and should have at least worked for US/UK/APAC Regions

Knowledge, Skills and Ability:

• Good Understanding of End-to-End HR Operations Concepts
• Good interpersonal skills
• MS Office (Excel / Word / PowerPoint)
• Good Typing Speed
• Good Written & Verbal Communication
• Strong Analytical Skills
• Should be able to adapt quickly
• Stakeholder Management

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)