AMS Data Platforms Backend (SAP Datasphere and Snowflake)

Philips Lighting Spain SL.; Bengaluru; On-site; INR 1,400,000 - 2,000,000; Full time

Job summary

Signify in Bengaluru, India, is seeking a Digital Technical Engineer to deliver maintenance and support for SAP Datasphere, SAP Business Data Cloud and Snowflake. The role sits in Application Services India, ensuring reliable, secure, and compliant data services with follow-the-sun coverage where needed.

You will manage incidents, changes and service requests while improving support quality, documentation and automation.

Qualifications

• Degree in IT/CS/Engineering or related field.
• Strong technical expertise with SAP Datasphere, Snowflake and related data platforms.
• Fluent English and ability to collaborate across geographies.

Responsibilities

• Application Maintenance & Lifecycle: execute L2/L3 incidents, problems, changes and service-request activities for SAP Datasphere, SAP Business Data Cloud, Snowflake and related data platforms.
• Co-sourced delivery and improvement: work with owners and vendors to standardize runbooks and transition solutions to operations.

Skills

Problem-solving skills

Fluent English

Education

Degree in Information Technology, Computer Science, or Engineering

Tools

SAP Datasphere

SAP Business Data Cloud

Snowflake

SAP BODS

Datavard Glue

Job description

About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond. At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career. Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. More about the role Signify, formerly known as Philips Lighting, is the world market leader in innovative, energy-efficient connected lighting systems and data-enabled services. We’re constantly ahead of the curve, breaking new grounds in A.I., smart homes, offices, cities and more. Our products in the consumer space (such as Philips Hue, WiZ) and in the professional space (such as Philips Interact) deliver business value and transform life in homes, buildings and public spaces. Our purpose is to unlock the extraordinary potential of light to make people’s lives safer, more productive and more comfortable, businesses and cities more efficient and liveable and the world more sustainable. In 2016, we became an independent company, listed on Amsterdam’s Euronext Stock Exchange. Building on over 130 years of innovations, we have pioneered many key breakthroughs in lighting and have been a driving force behind several leading technological innovations, such as LiFi (internet connectivity through light), UV-C, solar and horticultural lighting. Signify is in a leading position as the lighting industry transitions from conventional to LED technologies and now moves toward connected lighting.

Role Overview

The Digital Technical Engineer delivers application maintenance and technical support for SAP Datasphere, SAP Business Data Cloud and Snowflake, helping keep applications stable, secure, compliant and fit for business use. Based in India, the role is positioned in Application Services / Application Maintenance Services India. The role enables reliable, secure and efficient delivery for SAP Datasphere data services. Within the target operating model, Application Services keeps service accountability with Signify, places internal teams in the lead for maintenance execution, and uses vendors as co-sourced delivery support under internal direction, with follow-the-sun coverage. A critical aspect of the role is executing incident, problem, change and service-request work, maintaining lifecycle health and improving support quality under clear internal ownership.

Key Responsibilities

1. Application Maintenance & Lifecycle Execute L2/L3 incident, problem, change and service-request activities for applications and data platforms in scope, meeting agreed service levels and restoring service with minimal business disruption. Applications in scope are SAP Datasphere, SAP Business Data Cloud, Snowflake, SAP BODS, Datavard Glue, etc. Maintain application stability and lifecycle health through upgrades, patches, certificates, monitoring, technical documentation and sustainable corrective actions.
2. Co-sourced Delivery & Improvement Work with the Service/Product Owner, functional team, architecture, security and external providers; internal teams lead execution and vendors support under Signify direction. Improve runbooks, knowledge, automation and standardization, and support transition to operations for new or changed solutions.

Your Profile

Experience & Expertise Strong technical expertise relevant to the mentioned applications, supported by application and/or infrastructure knowledge, problem-solving skills and service-management discipline.

Preferred certifications (secondary research): Microsoft Power BI Data Analyst and relevant SAP Analytics or data-platform credentials.

Leadership & Capabilities

Works independently, acts as a trusted specialist, shares knowledge and collaborates effectively across functions, geographies and suppliers.

Education & Certifications

Degree in Information Technology, Computer Science, Engineering or a related field.

Other Requirements

Fluent in English and able to collaborate effectively across functions, geographies and suppliers. Able to work effectively in a global follow-the-sun service environment where required.

Our Commitment

We believe diversity and inclusion drive innovation. With employees representing nearly 100 nationalities, Signify is committed to creating a workplace where everyone feels valued, respected, and empowered.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. Come join us, and together we can light up the future. We are Signify, the new company name of Philips Lighting, and we light up the world! Our purpose is to unlock the extraordinary potential of light for brighter lives and a better world. We’re committed to the continuous development of our employees, using our learning to shape the future of light and create a sustainable future. Join the undisputed leader in the lighting industry and be part of our diverse global team.

#WeAreSignify #SignifyLife

Privacy Notice for the Recruitment Process Concerning US based roles:

Signify is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status. As an equal opportunity employer, Signify is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Pay Transparency Nondiscrimination Policy:

Signify North America Corporation (“Signify”) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot discharge the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation conducted by Signify, or (c) consistent with Signify's legal duty to furnish information.