SAP S/4HANA PP/PPDS Functional Engineer

Philips Lighting Spain SL.; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Signify, formerly Philips Lighting, seeks an SAP PP/PPDS Functional Engineer to deliver global SAP Production Planning support within an AMS setup. Youwill handle incidents, changes and enhancements, improving PP/DS capabilities and collaborating with cross-functional teams.

Location includes Bangalore and Monterrey, offering exposure to a greenfield S/4HANA deployment, template stabilization, and continuous improvement. Strong English communication is required.

Qualifications

• Bachelor’s or Master’s degree in Engineering, Information Technology, Supply Chain Management, Business Administration or related field.
• Hands-on experience in SAP PP implementation, support or application maintenance.
• Good functional understanding of SAP Production Planning processes: demand management, MRP, production orders, capacity planning and planning data.
• Basic or practical exposure to SAP embedded PP/DS, or willingness to develop PP/DS through hands-on work.
• Experience in AMS, production support or IT support environments.
• Knowledge of ITIL-based support processes: incident, service request, problem and change management.
• Experience using ServiceNow, Jira and Confluence for collaboration.
• Ability to analyze functional issues and coordinate with business users and teams.

Responsibilities

• Provide functional support for SAP S/4HANA Production Planning in a global AMS environment.
• Support business users, key users, and process owners in incidents, service requests, and functional questions.
• Support core manufacturing planning processes including demand management, MRP, production orders, and capacity planning.
• Provide basic support for embedded PP/DS with plans to deepen PP/DS expertise.
• Perform initial issue analysis, impact assessment, and coordinate with technical teams and partners.
• Support change requests with impact analysis, functional testing and documentation updates.
• Work according to ITIL-based AMS processes: incident, request fulfilment, problem and change management.
• Use ServiceNow, Jira and Confluence for ticket handling and knowledge sharing.

Skills

SAP PP

PP/DS

AMS support

ITIL processes

ServiceNow

Jira

Confluence

English

Education

Bachelor’s/Master’s in Engineering/IT/SCM/Business

Tools

ServiceNow

Jira

Confluence

Job description

About Signify Through bold discovery and cutting‑edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we’re breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond. At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career. Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.

More about the role SAP S/4HANA PP/PPDS Functional Engineer

Location: Bangalore & Monterrey Grade: Signify is currently designing, building and deploying a global greenfield SAP S/4HANA solution. To support the deployment, stabilize operations after go‑live and enable continuous improvement, we are establishing a global application maintenance organization. The SAP S/4HANA PP/PPDS Functional Engineer will provide functional support for SAP Production Planning and related planning processes in an application maintenance environment. The role focuses on day‑to‑day operational support, incident and service request handling, issue analysis, testing, knowledge sharing and continuous improvement. The role requires solid SAP PP knowledge and a willingness to further develop practical expertise in embedded PP/DS through project exposure, support activities and collaboration with senior experts.

Key Areas of Responsibility

• Provide functional support for SAP S/4HANA Production Planning processes in a global AMS environment.
• Support business users, key users and Business Process Owners in resolving incidents, service requests and functional questions.
• Support core manufacturing planning processes, including demand management, MRP, production orders, capacity planning and planning‑related master data.
• Provide basic support for embedded PP/DS processes, with the expectation to further develop PP/DS expertise through hands‑on work, knowledge transfer and project involvement.
• Perform initial issue analysis, business impact assessment, root cause analysis and coordination with technical teams, senior functional experts or external partners where needed.
• Support change requests and enhancements by performing impact analysis, functional testing, regression testing and documentation updates.
• Work according to ITIL‑based AMS processes, including incident management, request fulfilment, problem management and change management.
• Use support and collaboration tools such as ServiceNow, Jira and Confluence for ticket handling, documentation, issue tracking and knowledge sharing.
• Support local deployments and hyper‑care activities by helping users adopt the global template and by resolving planning‑related issues after go‑live.
• Collaborate with cross‑functional teams in areas such as Materials Management, Quality Management, Warehousing, Supply Chain and Manufacturing Execution.
• Contribute to continuous improvement by identifying recurring issues, proposing improvements and supporting stabilization of the global template.

Required Experience and Skills

• Bachelor’s or Master’s degree in Engineering, Information Technology, Supply Chain Management, Business Administration or a related field.
• Hands‑on experience in SAP PP implementation, support or application maintenance.
• Good functional understanding of SAP Production Planning processes, including demand management, MRP, production orders, capacity planning and planning master data.
• Basic or practical exposure to SAP embedded PP/DS, or strong willingness and ability to develop PP/DS expertise through hands‑on support and project work.
• Experience working in an AMS, production support or IT support environment.
• Good understanding of ITIL‑based support processes, especially incident management, service request handling, problem management and change management.
• Experience using support and collaboration tools such as ServiceNow, Jira and Confluence.
• Ability to analyze functional issues, communicate clearly with business users and coordinate resolution with other teams.
• Understanding of integration points between Production Planning and related areas such as MM, QM, Warehousing, Supply Chain or Manufacturing Execution.
• Good testing skills, including functional testing, regression testing and support for change validation.
• Strong analytical, problem‑solving and communication skills.
• Ability to work effectively in a global, multicultural and highly integrated business environment.
• Good command of English, both written and spoken.

Nice to Have

• Deeper hands‑on experience with embedded PP/DS in SAP S/4HANA, including detailed scheduling, planning heuristics, alerts, resources, production versions or PDS integration.
• Experience with SAP Digital Manufacturing, MES or shopfloor integration.
• Knowledge of Advanced Variant Configuration.
• Exposure to SAP PM or SAP QM processes.
• Experience supporting SAP S/4HANA deployments, rollouts or hyper‑care.
• SAP certification in SAP PP, PP/DS or related modules.
• Experience working with global templates and standardized business processes.

Grading Differentiators

• Good knowledge of SAP PP processes and ability to provide independent functional support within the assigned scope.
• Basic practical understanding of PP/DS and clear motivation to develop stronger PP/DS expertise.
• Ability to resolve standard and moderately complex functional issues in an AMS environment.
• Good understanding of ITIL‑based support processes and disciplined ticket handling.
• Ability to work with business users, key users, IT teams and external partners in a structured and collaborative way.
• Contribution to documentation, knowledge sharing, testing, stabilization and continuous improvement activities.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. Come join us, and together we can light up the future.

We are Signify

We are Signify, the new company name of Philips Lighting, and we light up the world! Our purpose is to unlock the extraordinary potential of light for brighter lives and a better world. We’re committed to the continuous development of our employees, using our learning to shape the future of light and create a sustainable future. Join the undisputed leader in the lighting industry and be part of our diverse global team.

#WeAreSignify #SignifyLife

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Signify is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status. As an equal opportunity employer, Signify is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Pay Transparency Nondiscrimination Policy:

Signify North America Corporation (“Signify”) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Signify, or (c) consistent with Signify's legal duty to furnish information.