Functional Engineer AMS SAP S/4H Sales & Distribution

Philips Lighting Spain SL.; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Signify is deploying a global S/4HANA environment and is seeking a SAP S/4HANA SD Functional Engineer to provide operational support and optimization for order-to-cash processes. You will collaborate with business stakeholders and cross-functional teams to ensure stable and compliant SD operations in a post-go-live maintenance mode.

The role requires hands-on SAP SD configuration knowledge, strong analytical skills, and experience in AMS environments, with a focus on delivering efficient and

Qualifications

• Hands-on experience configuring and supporting core SAP SD functionalities (Sales Order types, Pricing Procedures, Shipping/Delivery layouts, Billing variants, Credit Management).
• Strong understanding of Sales & Distribution processes including Order Management, Pricing, Shipping, Delivery Processing, Billing, Returns and Credit Management.

Responsibilities

• Provide end-to-end functional support in an AMS environment including incident management, service requests, defect resolution and root cause analysis.
• Conduct impact analysis and testing to support quality delivery of changes and enhancements.
• Support Order-to-Cash processes with integration across Finance, Supply Chain, Manufacturing, Warehousing and Transportation domains.
• Monitor system performance and user feedback to ensure stable day-to-day sales operations.
• Provide user support, functional guidance and knowledge sharing for consistent adoption.

Skills

SAP SD

S/4HANA

Incident management

Stakeholder management

Global template

Tools

EDI

Output Management

Job description

About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond. At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career. Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.

More about the role

J SAP S/4HANA Sales & Distribution Functional Engineer Location: Bangalore Grade : H15 Signify is amid the design, build and deployment of a global greenfield S/4HANA solution. To support the deployment and ensure stable operations and continuous optimization, we are establishing a global application maintenance organization. The SAP S/4HANA Sales & Distribution Functional Engineer is responsible for operational support in S/4 HANA deployments and supporting and optimizing SAP Sales & Distribution solutions in a post go-live application maintenance environment. Collaborates within a global team and works closely with business stakeholders, partners and cross-functional teams to ensure stable, compliant and efficient order-to-cash processes. The role focuses on functional support, issue resolution, system stability and operational effectiveness.

Key Areas of Responsibility

• Support Sales Business Process Owners, key users and project teams in maintaining SAP S/4HANA Sales & Distribution solutions aligned to the global template and deploying the global S/4 HANA implementation on a local level.
• Provide functional support across core Sales & Distribution processes including Sales Order Management, Pricing, Shipping, Delivery Processing, Billing, Returns, Credit Management and Output Management.
• Provide end-to-end functional support in an AMS environment including incident management, service requests, defect resolution and root cause analysis in line with agreed service levels.
• Conduct impact analysis and testing to support quality delivery of changes and enhancements.
• Support Order-to-Cash processes with strong integration across Finance, Supply Chain, Manufacturing, Warehousing and Transportation domains.
• Monitor system performance, operational issues and user feedback to ensure stable and efficient day-to-day sales operations.
• Support critical business operations including order processing, deliveries and billing, ensuring continuity and timely issue resolution.
• Provide user support, functional guidance and knowledge sharing to enable consistent adoption and operational effectiveness.

Critical Experiences and Skills

• Hands-on experience in configuring and supporting core SAP SD functionalities, including Sales Order types, Pricing Procedures, Shipping/Delivery layouts, Billing variants, and Credit Management constraints.
• Strong functional understanding of Sales & Distribution processes including Sales Order Management, Pricing, Shipping, Delivery Processing, Billing, Returns and Credit Management.
• Experience working in a global application maintenance support or production support environment including stakeholder management and cross-functional collaboration.
• Experience in system enhancements, incident resolution, problem management, testing and delivery of supportable business solutions.
• Experience supporting critical Order-to-Cash operations.
• Good understanding of integration points with Finance, Supply Chain, Manufacturing, Warehousing and Transportation domains.
• Knowledge of SAP Output Management, EDI and interfaces with external logistics or transportation systems is an advantage.
• Strong analytical, problem-solving and communication skills.
• SAP certification in relevant modules is an advantage.
• Ability to work effectively in a global, complex and highly integrated business environment.

Grading Differentiators

• Good knowledge of SAP S/4HANA Sales & Distribution functional processes and incident management practices.
• Operates independently within assigned functional scope and delivers with limited supervision.
• Able to resolve moderately complex functional issues across integrated SAP processes.
• Contributes effectively to support, enhancement and continuous improvement initiatives.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. Come join us, and together we can light up the future. We are Signify, the new company name of Philips Lighting, and we light up the world! Our purpose is to unlock the extraordinary potential of light for brighter lives and a better world. We’re committed to the continuous development of our employees, using our learning to shape the future of light and create a sustainable future. Join the undisputed leader in the lighting industry and be part of our diverse global team.

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Signify is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status. As an equal opportunity employer, Signify is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Pay Transparency Nondiscrimination Policy

Signify North America Corporation (“Signify”) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Signify, or (c) consistent with Signify's legal duty to furnish information.