Amazon Process hiring Customer Service Executive(Voice/Chat Process)

Ayka Communication; Mumbai, Navi Mumbai, Lucknow; On-site; INR 200,000 - 350,000; Full time

Job summary

Ayka Communication in Mumbai is hiring for a Customer Service Executive / Customer Support Executive (Blended Process). The role handles voice and chat support for a telecom partner and requires Hindi & English communication skills. Freshers can apply. Salary ranges from 2 Lakh to 3.5 Lakh CTC with 6 days work and 24/7 rotational shifts.

Work From Office, travelling may be required, and Sundays are not fixed offs. Voice and chat experience is preferred but fresh graduates are welcome to apply.

Qualifications

• Fresher can apply.
• Voice/Chat customer service experience preferred.
• Must have good communication in Hindi and English.

Responsibilities

• Handle voice and chat customer service for enterprise telecom partner.
• Work in rotational shifts; six days a week.
• Willingness to travel and accept non-fixed Sunday offs.

Skills

Hindi language

English language

Communication skills

Education

Graduation (any field)

Job description

Customer Service Executive / Customer Support Executive (Blended Process)

Process: Voice Process / Chat Process (Blended Process)

Note: Work From Office.

Salary :- 2 Lack CTC to 3.50 Lack CTC

Fresher Can Apply

Language Mandatory:-

Hindi & English Communication.

Roles and Responsibilities

• This is a premium Voice process for enterprise business of our telecom partner
  (Customer Service)
• Grad with Relevant experience (Chat/ Voice Customer service Exp) mandate .
• Flexible to work in any shift Rotational .
• Working days 6 days working
• Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.

Note:- 6 days Working and 1 Week Rotational Off

24/7 Rotational Shifts (Male & Female both)