AM/DM- Customer Quality

Selective Global Search; Chennai District, Kanchipuram; On-site; INR 500,000 - 750,000; Full time

Job summary

Selective Global Search invites applications for a Quality Assurance role in our Chennai plant to ensure adherence to Quality Management System requirements across the value stream.

You will coordinate internal and external audits, support PPAP activities, and drive zero-defect initiatives, including change management and corrective actions for field issues. The position focuses on process reliability and customer satisfaction in a high-tech manufacturing setup.

Responsibilities

• Ensure requirements of Quality management system for the plant.
• Build required systems for automotive QMS certification.
• Support in change management process Customer info / approval
• Review and authorize quality gates for new projects.
• Coordinate for customer PPAP.
• &Series support for customers.
• Claim management in case of 0 km complaints / warranty handling and analysis of field failures.
• IQIS system management for all types of complaints.
• Coordinate and drive improvements in terms of quality within the value stream from source / make and deliver.
• Implement zero defect quality initiatives in the plant
• Coordinate for risk assessment in case of concessions / complaints
• Coordinate and face internal / external system audits and customer audits.
• Support to Conduct product audits and process audits.

Job description

Role & responsibilities

• Ensure requirements of Quality management system for the plant
• Build required systems for automotive QMS certification.
• Support in change management process Customer info / approval
• Review and authorize quality gates for new projects.
• Coordinate for customer PPAP.
• &Series support for customers.
• Claim management in case of 0 km complaints / warranty handling and analysis of field failures.
• IQIS system management for all types of complaints.
• Coordinate and drive improvements in terms of quality within the value stream from source / make and deliver.
• Implement zero defect quality initiatives in the plant
• Coordinate for risk assessment in case of concessions / complaints
• Coordinate and face internal / external system audits and customer audits.
• Support to Conduct product audits and process audits.