Air Ticketing Executive

Sharp Travels; Mumbai Suburban; On-site; INR 250,000 - 400,000; Full time

Job summary

Sharp Travels (India) Ltd. is seeking an Air Ticketing Executive to manage domestic and international travel for corporate and institutional clients. You will handle bookings, reissues, refunds, and changes, ensuring smooth itineraries.

Candidates should have a diploma in Travel & Tourism or IATA certification, at least 1 year of air ticketing experience, and hands-on Galileo CRS; immediate joiners preferred.

Qualifications

• Diploma in Travel & Tourism or IATA certification preferred.
• Minimum 1 year of experience in air ticketing.
• Hands-on experience with Galileo CRS is mandatory.
• Experience in handling domestic and international air ticketing.

Responsibilities

• Handle Domestic & International Air Ticket bookings independently.
• Manage reservations, cancellations, reissues, refunds, and itinerary changes using Galileo CRS.
• Assist corporate clients with travel-related queries via phone, email, and in person.
• Provide accurate fare quotations and best available travel options.
• Coordinate with airlines and vendors for ticketing and travel services.
• Ensure timely issuance of tickets and travel documents.
• Maintain high levels of customer satisfaction and service quality.
• Resolve client issues promptly and professionally.
• Maintain accurate booking records and follow SOPs.

Skills

Domestic & International Air Ticketing

Customer Service

Problem Solving

Communication

Education

Diploma in Travel & Tourism

IATA Certification

Tools

Galileo CRS

Job description

We are Hiring: Air Ticketing Executive

Company: Sharp Travels (India) Ltd.

Location: Goregoan East, Mumbai

Dockyard Road, Mumbai

Job Summary

Sharp Travels (India) Ltd. is looking for a dedicated and experienced Air Ticketing Executive to manage domestic and international travel requirements for our corporate and institutional clients.

Key Responsibilities

• Handle Domestic & International Air Ticket bookings independently.
• Manage reservations, cancellations, reissues, refunds, and itinerary changes using Galileo CRS.
• Assist corporate clients with travel-related queries via phone, email, and in person.
• Provide accurate fare quotations and the best available travel options.
• Coordinate with airlines and vendors for ticketing and travel services.
• Ensure timely issuance of tickets and travel documents.
• Maintain high levels of customer satisfaction and service quality.
• Resolve client issues promptly and professionally.
• Maintain accurate booking records and follow company SOPs.

Eligibility Criteria

• Diploma in Travel & Tourism / IATA Certification preferred.
• Minimum 1 years of experience in Air Ticketing.
• Hands-on experience with Galileo CRS (mandatory).
• Experience in handling Domestic & International Air Ticketing.

Preferred Candidate

• Experience in a Corporate Travel Management Company (TMC) or Travel Agency.
• Customer-focused with good problem-solving skills.
• Immediate joiners will be preferred.