Senior Air Ticketing Executive (GDS)

Naukri E-hire; Nagpur District; On-site; INR 350,000 - 520,000; Full time

Job summary

Naukri E-hire in Nagpur, Maharashtra is seeking an experienced Air Ticketing Agent to deliver domestic and international ticketing services for premium clients. You will build complex itineraries, apply fare rules, manage reissues, refunds, and group bookings, while maintaining accuracy under time pressure.

Requirements include 4–7 years in air ticketing with hands-on GDS experience (Amadeus, Galileo/Travelport or Sabre), knowledge of IATA rules, BSP familiarity, and strong English/Hindi

Qualifications

• 4 to 7 years in air ticketing, with at least 3 years of hands-on GDS work.
• Strong command of GDS commands, fare construction, TST and PNR handling
• Working knowledge of IATA rules, ticketing deadlines, ADM prevention and refund processes
• Familiarity with BSP and airline portals
• High accuracy under time pressure; strong written communication
• English and Hindi

Responsibilities

• Search, quote and issue domestic and international tickets using a GDS
• Build complex itineraries: multi-city, open-jaw, round-the-world, group and business or first class
• Apply fare rules correctly, including baggage, change and cancellation conditions, and advise clients on the best option
• Handle reissues, date changes, refunds, cancellations, name corrections and airline queries
• Manage group bookings, block seats and airline deadlines
• Coordinate with advisors so flights match itineraries and visa timelines
• Reconcile BSP and agency reports, and maintain accurate booking records
• Support clients during disruptions: cancellations, rebooking and missed connections

Skills

GDS proficiency

Fare construction

PNR handling

IATA rules

BSP knowledge

Detail orientation

English language

Hindi language

Education

IATA/UFTAA or GDS certification

Tools

Amadeus

Galileo/Travelport

Sabre

Excel

Job description

Purpose: Deliver accurate, cost-efficient and fast air ticketing for premium clients, with zero tolerance for fare, name or date errors.

RESPONSIBILITIES

• Search, quote and issue domestic and international tickets using a GDS (Amadeus, Galileo/Travelport or Sabre)
• Build complex itineraries: multi-city, open-jaw, round-the-world, group and business or first class
• Apply fare rules correctly, including baggage, change and cancellation conditions, and advise clients on the best option
• Handle reissues, date changes, refunds, cancellations, name corrections and airline queries
• Manage group bookings, block seats and airline deadlines
• Coordinate with advisors so flights match itineraries and visa timelines
• Reconcile BSP and agency reports, and maintain accurate booking records
• Support clients during disruptions: cancellations, rebooking and missed connections

REQUIREMENTS

• 4 to 7 years in air ticketing, with at least 3 years of hands‑on GDS work
• Strong command of GDS commands, fare construction, TST and PNR handling
• Working knowledge of IATA rules, ticketing deadlines, ADM prevention and refund processes
• Familiarity with BSP and airline portals
• High accuracy under time pressure; strong written communication
• English and Hindi

GOOD TO HAVE

• IATA/UFTAA or GDS certification
• Experience with corporate or luxury leisure clients
• Basic Excel for reconciliation

KEY OUTCOMES (FIRST 12 MONTHS)

• Ticketing error rate and ADM count, both tracked monthly
• Quote turnaround within minutes for standard requests
• Savings achieved against published fares on complex itineraries