AI & RPA CoE Lead

Persistent; Pune District; Hybrid; INR 3,200,000 - 4,800,000; Full time

Benefits offered by this job

Hybrid work model

Health insurance

Annual health check-ups

Flexible work hours

Employee engagement programs

Job summary

Persistent is seeking an experienced AI & RPA CoE Lead to establish and scale an enterprise-wide Automation Center of Excellence supporting global business functions. The role focuses on governance, architecture, and end-to-end delivery across UiPath, Power Automate, and SAP Build Process Automation.

You will recruit, mentor, and manage automation professionals, build a high-performing team, and drive adoption of intelligent automation while ensuring security, compliance, and alignment with

Qualifications

• 6 to 9 years of automation/digital transformation experience.
• Minimum 5+ years hands-on enterprise-scale RPA/workflow automation delivery.
• 3+ years of people leadership/CoE leadership experience.
• Advanced expertise in UiPath, Microsoft Power Automate, and SAP Build Process Automation.
• Strong governance framework and operating model knowledge.
• Experience managing automation portfolios, roadmaps, KPIs, and SLAs.

Responsibilities

• Establish and lead the AI & RPA CoE with governance, operating model, and delivery framework.
• Recruit, onboard, mentor, and manage automation professionals across multiple skill areas.
• Build a high-performing automation team focused on innovation and delivery excellence.
• Drive performance management, capability development, and knowledge-sharing initiatives.
• Own end-to-end automation lifecycle from opportunity identification through deployment and benefits realization.
• Develop and manage automation roadmaps aligned with business transformation objectives.
• Prioritize automation opportunities based on business value, complexity, risk, and ROI.
• Maintain and govern the automation demand pipeline and project portfolio.
• Track automation benefits, cost savings, productivity improvements, and business outcomes.
• Provide technical leadership for UiPath, Power Automate, and SAP Build Process Automation initiatives.

Job description

About Position:

We are seeking an experienced AI & RPA Center of Excellence (CoE) Lead to establish, manage, and scale an enterprise-wide Automation Center of Excellence supporting global business functions. The ideal candidate will possess strong expertise in intelligent automation, robotic process automation (RPA), workflow automation, governance frameworks, and team leadership.

• Role: AI & RPA CoE Lead
• Location: All Persistent Locations
• Experience: 6 to 9 Years
• Job Type: Full-Time Employment

What You'll Do:

• Establish and lead the AI & RPA Center of Excellence, including team structure, governance, operating model, and delivery framework.
• Recruit, onboard, mentor, and manage automation professionals across multiple skill areas.
• Build a high-performing automation team focused on innovation, delivery excellence, and continuous improvement.
• Drive performance management, capability development, and knowledge-sharing initiatives.
• Own the end-to-end automation lifecycle from opportunity identification through deployment and benefits realization.
• Develop and manage automation roadmaps aligned with business transformation objectives.
• Prioritize automation opportunities based on business value, complexity, risk, and ROI.
• Maintain and govern the automation demand pipeline and project portfolio.
• Track automation benefits, cost savings, productivity improvements, and business outcomes.
• Provide technical leadership for automation initiatives across UiPath, Microsoft Power Automate, and SAP Build Process Automation.
• Ensure adherence to development standards, security requirements, architecture principles, and governance frameworks.
• Guide solution design, architecture reviews, development practices, testing strategies, and deployment methodologies.
• Oversee successful execution of automation projects across business functions.
• Act as the escalation point for automation delivery, operational issues, and production support.
• Establish governance standards for automation development, deployment, change management, and operational support.
• Define and enforce automation architecture, coding standards, documentation standards, and support procedures.
• Ensure compliance with security, audit, data privacy, risk, and regulatory requirements.
• Develop and maintain automation policies, frameworks, controls, and operating procedures.
• Support internal and external audits related to automation programs.
• Apply structured requirements engineering, business analysis, and process improvement methodologies.
• Collaborate with stakeholders to identify, simplify, standardize, and automate business processes.
• Conduct process assessments and determine automation suitability across functional areas.
• Drive operational excellence initiatives through intelligent automation and workflow optimization.
• Collaborate with business leaders, process owners, IT teams, compliance teams, and executive stakeholders.
• Communicate automation strategy, project status, risks, and business outcomes effectively.
• Promote adoption of intelligent automation technologies across the organization.
• Drive innovation through emerging technologies including AI-powered automation and intelligent workflows.
• Contribute to long-term automation and digital transformation strategy.

Expertise You'll Bring:

• 6 to 9 years of experience in automation, digital transformation, workflow automation, or business process improvement.
• Minimum 5+ years of hands-on experience delivering enterprise-scale RPA and workflow automation solutions.
• Minimum 3+ years of people leadership, team management, or Center of Excellence leadership experience.
• Advanced expertise in UiPath, Microsoft Power Automate, and SAP Build Process Automation.
• Deep understanding of the complete automation lifecycle from ideation through production support.
• Strong experience establishing governance frameworks and automation operating models.
• Expertise in automation architecture, solution design, development standards, and delivery methodologies.
• Experience managing automation portfolios, roadmaps, KPIs, and service-level commitments.
• Strong understanding of process discovery, process optimization, and business process management methodologies.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."