Agency Manager

Aditya Birla Sun Life Insurance; Manipur; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Aditya Birla Sun Life Insurance is seeking an Agency Manager to lead a team of insurance advisors in Manipur. The role involves recruiting, onboarding, and coaching agents, setting targets, and driving sales growth with a focus on customer service and regulatory compliance.

You will conduct field visits, train advisors on products and processes, monitor performance, and collaborate with internal teams to promote products and manage partnerships.

Qualifications

• Proven experience in sales or agency management within insurance or financial services.
• Strong ability to recruit, train, and motivate field teams or advisors.
• Excellent communication, negotiation and interpersonal skills.
• Solid understanding of life insurance products and customer needs.
• Willingness to travel within Manipur and work on-site with field teams.

Responsibilities

• Recruit, onboard and mentor a team of insurance advisors.
• Set performance targets and drive sales growth in the region.
• Provide regular training and coaching on products, processes and sales techniques.
• Plan business development activities and monitor sales performance.
• Ensure compliance with regulatory guidelines and customer service standards.
• Conduct field visits and collaborate with internal teams to promote products.

Skills

People management

Leadership

Communication

Negotiation

Insurance knowledge

Customer service

Education

Bachelor's degree in business/finance/marketing

Tools

CRM systems

Digital tools

Job description

Company Description

Aditya Birla Sun Life Insurance Company Limited (ABSLI), established in 2000, is a joint venture between the Aditya Birla Group, a leading Indian conglomerate, and Sun Life Financial Inc., a prominent international financial services organization from Canada. Combining strong local market knowledge with global insurance expertise, ABSLI provides robust protection solutions for customers’ financial futures. The company has played a significant role in the growth of India’s life insurance sector and is ranked among the top private life insurance companies in the country. ABSLI is known for its industry-leading innovations, including introducing the “Free Look Period,” pioneering Unit Linked Life Insurance plans among private insurers, and driving greater transparency through regular portfolio disclosures. Its comprehensive product suite spans term plans, life-stage solutions, health plans, and retirement plans, designed to meet diverse customer needs.

Role Description

The Agency Manager is responsible for building, managing, and mentoring a team of insurance advisors to achieve sales and growth objectives for Aditya Birla Sun Life Insurance in the Manipur region. This full-time, on-site role involves recruiting and onboarding new agents, setting performance targets, and providing regular training and coaching on products, processes, and sales techniques. The Agency Manager will plan and drive business development activities, monitor sales performance, and ensure high standards of customer service and policyholder support. Day-to-day tasks include conducting field visits, supporting advisors in client meetings, tracking market trends, and ensuring compliance with regulatory and company guidelines. The role also requires close collaboration with internal teams to support product promotion, resolve operational issues, and maintain strong relationships with customers and partners.

Qualifications

• Proven experience in sales or agency management within insurance, financial services, or related sectors, with a track record of meeting or exceeding targets.
• Strong people management and leadership abilities, including experience in recruiting, training, and motivating field teams or advisors.
• Excellent communication, negotiation, and interpersonal skills to build trust with customers, advisors, and internal stakeholders.
• Sound understanding of life insurance products, basic financial concepts, and customer needs across different life stages.
• Ability to work independently in an on-site, field-focused role, with strong planning, time management, and problem-solving skills.
• Bachelor’s degree in business, finance, marketing, or a related discipline is preferred; relevant professional certifications in insurance or financial planning are an advantage.
• Familiarity with local markets in Manipur and willingness to travel within the region for meetings, training, and business development activities.
• Comfort with using digital tools and CRM systems for reporting, performance tracking, and customer engagement.