Agency Manager

Niva Bupa Health Insurance; Ernakulam; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

Niva Bupa Health Insurance in India is seeking an Agency Manager to lead an on-site team in Cannanore. You will recruit, train, and supervise agents, guiding them to present Niva Bupa's products and meet sales targets while ensuring compliance with regulatory and company guidelines.

You will drive growth through agency channels, develop local sales plans, monitor performance, and report to branch leadership.

Qualifications

• Sales, business development or channel management experience.
• Strong leadership and people management abilities.
• Ability to build relationships with customers and partners.
• Proficiency in English and local language preferred.
• Willingness to work on-site in Cannanore and travel for field visits.

Responsibilities

• Recruit, train, and manage a team of agents.
• Drive business growth through agency channels.
• Plan and execute local sales strategies.
• Monitor performance metrics and reporting.
• Maintain relationships with customers and partners.
• Field visits and collaboration with branch leadership.

Skills

Team leadership

People management

Client & partner relationship

Data-driven decision making

Communication

Education

Bachelor's degree in business, commerce, management, or related field

Job description

Company Description

Niva Bupa Health Insurance Company Limited is a public listed health insurer focused on giving people across India the confidence to access quality healthcare. Guided by its brand philosophy "Zindagi Ko Claim Kar Le," the company aims to enable customers to live life without constraints through comprehensive health insurance solutions. As of March 31, 2026, Niva Bupa operates over 210 branches nationwide and works with an extensive ecosystem of agents, brokers, and corporate partners to reach customers. The company covers more than 25 million lives and provides access to a network of over 10,500 empanelled hospitals. With a 90%+ claim settlement ratio sustained over five years and a workforce of over 10,100 certified as a Great Place to Work multiple times, Niva Bupa offers a stable and growth-oriented environment for professionals.

Role Description

This is a full-time, on-site Agency Manager role based in Cannanore. The Agency Manager is responsible for recruiting, training, and managing a team of insurance agents, ensuring they are equipped to effectively present Niva Bupa's products and meet sales targets. The role includes driving business growth through agency channels, planning and executing local sales strategies, and monitoring performance metrics. The Agency Manager will maintain strong relationships with customers and partners, support agents in complex cases, and ensure compliance with regulatory and company guidelines. Daily activities involve field visits, performance reviews, sales planning, reporting, and close collaboration with branch leadership and cross-functional teams.

Qualifications

• Proven experience in sales, business development, or channel management, preferably in insurance or financial services.
• Strong team leadership and people management skills, with the ability to recruit, coach, and motivate agents.
• Ability to build and maintain customer and partner relationships, with a focus on service quality and retention.
• Comfort with data-driven decision-making, including tracking targets, analyzing performance, and preparing reports.
• Excellent communication and interpersonal skills, with proficiency in English and local language preferred.
• Good understanding of health insurance products and regulatory requirements, or willingness to learn quickly.
• Bachelor's degree in business, commerce, management, or a related field; relevant professional certifications are an advantage.
• Willingness to work on-site in Cannanore, conduct regular field visits, and adapt to a dynamic, target-oriented environment.