Assistant Branch Manager

Niva Bupa Health Insurance; Prakasam; On-site; INR 1,200,000 - 2,500,000; Full time

Job summary

Niva Bupa Health Insurance Company Limited is seeking a Branch Manager with 6+ years in Health/Life Insurance, preferably with agency channel experience. You will own branch business plans, build a capable agency, ensure compliance, and drive the people and growth agenda across the team.

You will recruit quality Agency Managers, set goals, provide mentoring, train the team, and coordinate with HO to implement branch initiatives while maintaining budget discipline and strong channel relationships.

Qualifications

• Graduation in any discipline from a recognized educational institute.
• Post Graduate Degree/Diploma in Management from a recognized educational institute.

Responsibilities

• Enable achievement of branch business outcomes.
• Build a quality Agency by focusing on quality of hire and skilling.
• Ensure adherence to all statutory and compliance requirements.
• Drive the people agenda sharply to enable achievement of people outcomes.
• Own the branch business plan – top line and bottom line targets.
• Internalize the Management philosophy and drive it in the branch.
• Engage, motivate and productive agents; induct and train new FLS/Advisors.
• Drive incentives to exceed benchmarks.
• Recruit quality Agency Managers; set goals for FLS/Advisors; provide regular mentoring.
• Ensure defined sales process is adhered to; identify future leaders; maintain branch culture.
• Identify potential business pockets and appoint agents.
• Drive R&R schemes with HO; design branch level R&R and marketing activities.
• Support the FLS/Agents in liaison with HO; communicate guidelines; maintain regulatory compliance.
• Keep expenses within budget; maintain win-win relationships with other channels.

Education

Graduation in any discipline

Post Graduate Degree/Diploma in Management

Job description

Niva Bupa Health Insurance Company Limited is a Public Listed Company on Stock exchange(s). The company’s purpose is to give every Indian the confidence to access the best healthcare. It intends to play the role of an enabler in the lives of its customers and help them live life without constraints. This is reflected in its brand philosophy – ‘Zindagi Ko Claim Kar Le’.

As of June 30, 2026, Niva Bupa had over 210 physical branches across India. It additionally offers health insurance through its ecosystem partners including 2.5 Lakh agents, over 600 brokers, and over 130 Banca & Other Corporate Agency Partners. The company currently covers over 26 million lives and has over 10,600 hospitals empanelled in its hospital network.

Niva Bupa has consistently maintained 90%+ claim settlement ratio over the last 5 financial years. With an employee base of over 10,500 people, the company is a certified Great Place to Work six times in a row.

Primary Role Description: -

• Enable achievement of key business outcomes
• Build a quality Agency by focusing on quality of hire and skilling
• Ensure adherence to all statutory and compliance requirements
• Drive the people agenda sharply to enable achievement of people outcomes.

a. Achievement of Business Plans

• To own the business plan for the branch – both top line and bottom line targets for Team
• Internalize the Management philosophy and business strategy of the company and drive it in the branch
• Ensure that the existing team of Agents is engaged, motivated and productive by forging a strong relationship with them
• Ensure that new FLS and Advisors are constantly inducted, activated and productive for Team
• Drive the incentive schemes to ensure that the income of the Agency Managers and Advisors exceed benchmark

b. Team Building

• Recruit Quality resources – Agency Managers
• Goal setting of all FLS and Advisors
• Regular and periodic review, monitoring and mentoring of the FLS and Advisors
• Managers to ensure that they are on track to achieve their goals
• Regular classroom and on the field training of the team to equip them with the necessary skill sets to perform optimally
• Ensure that the defined sales process of the company is adhered to by the team
• Identify and groom future leaders in the team.
• Maintain the branch discipline, culture and follow basic rhythm.

c. Business Expansion

• Identify potential business pockets in the branch jurisdiction
• Appoint Agents in these locations to procure business

d. Liaison with Digital Branch Office

• Drive the R&R schemes floated by HO from time to time
• Design own Branch level R&Rs, marketing activities and implement them.
• Support the FLS and team of Agents in liaison with the HO for addressing their requirements/ concerns
• Percolate the management guidelines to the entire team.
• Being fully compliant to all the norms laid down by the regulators and the company
• Keeping the expense ratio of the Branch well within the defined budget
• Maintain win- win relationship with other channels

Qualification Criteria

Education

• Graduation in any discipline from a recognized educational institute
• Preferably Post Graduate Degree/Diploma in Management from a recognized educational institute.

Additional Information

Experience

• 6+ years of relevant work experience, preferably in Health/Life Insurance with agency channel (Leader/agency Module) experience