Admissions Guidance Specialist

Zoho; Indore District; On-site; INR 350,000 - 600,000; Full time

Benefits offered by this job

Competitive fixed salary + incentives

Structured training & mentorship

Fast growth for performers

Meaningful workplace

Job summary

Expertie in India is seeking a Senior Counsellor to blend counselling, decision support, and admissions sales. You will guide students and parents over calls, converting genuine interest into admissions through trust-based conversations.

The role involves outbound and inbound calls, understanding goals and budget, and recommending the best-fit pathways. Freshers welcome if communication is strong; growth into leadership roles is possible.

Qualifications

• Graduate or postgraduate in any stream.
• Freshers welcome if communication is strong.
• Excellent communication in Hindi and English.
• Strong calling skills and follow-up mindset are essential.

Responsibilities

• Counsel students and parents via calls on courses and colleges.
• Understand student goals, preferences, budget, and challenges.
• Recommend best-fit academic pathways based on profile.
• Build trust with families through clarity, empathy, and honest information.
• Maintain CRM logs, call notes, and follow-up records daily.
• Coordinate with operations and counselling teams for smooth onboarding.
• Convert leads into admissions through ethical, value-driven persuasion.

Skills

Excellent communication

Persuasive counselling

Follow-up mindset

Calling skills

Hindi & English

Education

Graduate or postgraduate (any stream)

Tools

CRM software

Job description

Do you enjoy helping students make informed academic decisions and feel confident about their future? This role blends counselling, decision support, and sales. You guide students and parents over calls, and you convert genuine interest into admissions through trust-based conversations.

What you'll do

• Make outbound and inbound calls to students and parents to counsel them on courses and colleges
  
• Understand each student's goals, preferences, budget, and challenges
  
• Recommend the best-fit academic pathways based on their profile
  
• Build trust with families through clarity, empathy, and honest information
  
• Maintain strong follow-ups to move students through the admissions funnel
  
• Convert interested leads into admissions through ethical, value-driven persuasion
  
• Keep CRM logs, call notes, and follow-up records updated daily
  
• Coordinate with operations and counselling teams for smooth onboarding
  

What we're looking for

• Excellent communication in Hindi and English
  
• Ability to simplify complex educational information
  
• Persuasive yet empathetic counselling style
  
• Target-driven, disciplined, and consistent
  
• Strong calling skills and a follow-up mindset are essential
  
• Graduate or postgraduate in any stream
  
• Freshers are welcome if communication is strong
  

Growth:

Senior Counsellor, Counselling Lead, or Admissions leadership roles.

About Expertie

Expertie helps students and parents make confident college and career decisions through honest conversations, practical guidance, and personalised plans. Our counselling is free for students, and every recommendation is backed by official data on rankings, exams, and scholarships. We never guarantee admission, because nobody honest can.

What you get

• Competitive fixed salary plus monthly performance-based incentives
  
• Structured training, mentorship, and continuous learning support
  
• Fast growth for consistent performers
  
• A fun, meaningful workplace where your work shapes students' futures
  

Expertie is an equal opportunity employer.