Admissions Counselor

Footprints Preschool and Daycare; Gurugram District; On-site; INR 180,000 - 240,000; Full time

Job summary

Footprints Child care Private Limited is seeking a proactive Relationship Executive to engage with parents, understand their needs, and guide them to suitable Footprints offerings. You will manage incoming and outgoing calls, maintain client records, and drive admissions through effective communication.

The role requires strong spoken and written English, comfort using CRM systems, and the ability to pre-qualify leads, schedule visits, and follow up diligently to convert inquiries into

Qualifications

• Any Graduate degree is acceptable.
• Strong written and verbal communication required.
• Experience in education sales is a plus.

Responsibilities

• Take incoming and outgoing (100-150) calls using Footprints systems and answer all the concerns of parents.
• Create and communicate effectively value propositions for the organisation.
• Make telephone calls to the leads assigned by the system.
• Pre-qualify the leads by asking questions about their location, profiles, interests, etc.
• Present information to the lead about the Footprints and Capture and Document information on the leads obtained through the telecalls in the system
• Schedule and make follow-up calls to assess the level of interest of the prospect and remind them to visit centres for admissions
• Do the follow-up calls for admissions once the prospect has visited Centre.
• Timely response to all incoming calls and WhatsApp messages
• Completing follow-ups daily as per business requirements and defined workflows

Skills

Communication

Interpersonal skills

CRM experience

Dialer

Education

Any Graduate

Tools

CRM

Dialer

Job description

Company Name: Footprints Child care Private Limited (https://www.footprintseducation.in)

Experience: 1+ Years in sales

Timings: 8 AM - 9 PM (8.15 hrs Rotational Shift)

Working Days - Monday to Friday and Alternate Saturdays Working

Education Qualifications: Any Graduate

Office Address: Capital Business Park, Sector 48, Sohna Road, Gurgaon.

About:

We at Footprints Education are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a sales executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives.

Responsibilities:

• Take incoming and outgoing (100-150) calls using Footprints systems and answer all the concerns of parents.
• Create and communicate effectively value propositions for the organisation.
• Make telephone calls to the leads assigned by the system.
• Pre-qualify the leads by asking questions about their location, profiles, interests, etc.
• Present information to the lead about the Footprints and Capture and Document information on the leads obtained through the telecalls in the system
• Schedule and make follow-up calls to assess the level of interest of the prospect and remind them to visit centres for admissions
• Do the follow-up calls for admissions once the prospect has visited Centre.
• Timely response to all incoming calls and WhatsApp messages
• Completing follow-ups daily as per business requirements and defined workflows

Required Skills:

Strong written and verbal communication skills, along with active listening, Good computer skills, exposure to CRM, Dialer

Desired Skills and Experience:

Communication Skills, Interpersonal Skills, Problem-Solving Skills, Customer Service, Sales Skills, Organization Skills, Attention to Detail, Knowledge of Educational Programs.