Admissions Counsellor

Footprints Preschool and Daycare; Gurugram District; Presencial; INR 223.000 - 391.000; Jornada completa

Descripción de la vacante

Footprints Preschool and Daycare is seeking an experienced Admissions Counsellor to engage with parents in Gurugram. You will handle inquiries, qualify leads, and guide families through the admission process, with a focus on meeting sales and admission targets.

The role requires 2+ years in sales or customer service, hands-on CRM and dialer experience, and the ability to commute to Sector 48. Strong communication and follow-up skills are essential.

Formación

• 2+ years of experience in sales, customer service, or admission counselling.
• Hands-on experience with CRM systems and diallers.
• Customer-focused mindset with strong follow-up and persuasion skills.
• Must currently reside in Gurugram and be able to commute to Sector 48.

Responsabilidades

• Handle inbound and outbound calls with prospective parents.
• Understand parent requirements and recommend suitable programs.
• Qualify leads and maintain accurate CRM records.
• Schedule centre visits and follow up with prospective parents.
• Respond to WhatsApp enquiries and guide parents through the admission process.
• Work towards defined sales and admission targets.

Conocimientos

Strong communication

Active listening

Interpersonal skills

Sales experience

Admission counselling

Herramientas

CRM systems

Diallers

Descripción del empleo

Are you an experienced Sales or Customer Service professional who enjoys connecting with people and helping parents make the right choices for their children? We’re looking for a motivated professional to join our team!

Candidate Preference: Candidates currently residing in Gurugram and comfortable commuting to Sector 48.

What will you be doing?

• Handle inbound and outbound calls with prospective parents.
• Understand parent requirements and recommend suitable programs.
• Qualify leads and maintain accurate CRM records.
• Schedule centre visits and follow up with prospective parents.
• Respond to WhatsApp enquiries and guide parents through the admission process.
• Work towards defined sales and admission targets.

Who are we looking for?

• Strong communication, active listening, and interpersonal skills.
• 2+ years of experience in sales, customer service, or admission counselling.
• Hands-on experience with CRM systems and diallers.
• A customer-focused mindset with strong follow-up and persuasion skills.
• Must currently reside in Gurugram and be able to commute to Sector 48.

Interested in this opportunity?

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