Admission Counselor

KA PREPS; Maharashtra; On-site; INR 450,000 - 600,000; Full time

Job summary

KA Preps is seeking an experienced Admission Counsellor to manage the end-to-end admissions journey for families interested in IGCSE/Cambridge tutoring programs.

The role combines consultative selling, strong communication, and relationship management to guide parents through enrollment, address concerns, and coordinate with academic teams for a smooth onboarding experience.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Communications, Education, Psychology, or related field.
• 2–4 years of experience in admissions counselling, education sales, inside sales, customer success, or similar roles.
• Experience with CRM or lead-management systems.
• Strong English communication skills.

Responsibilities

• Handle end-to-end admissions journey from enquiry to enrollment.
• Connect with parents to understand the student's needs and curriculum requirements.
• Guide parents on suitable IGCSE/Cambridge courses and learning options.
• Build and maintain relationships with prospective and existing parents.
• Conduct counselling conversations, address queries and objections, and help parents make informed decisions.
• Follow up with leads toward admission and conversion targets.
• Maintain lead, parent, and student information in the CRM.
• Coordinate with academic and operations teams to ensure smooth enrollment and onboarding.
• Support post-enrollment queries and direct concerns to the appropriate team.
• Track admissions performance and share insights with the team.

Skills

English communication

Needs-assessment

Consultative selling

Relationship-building

Education

Bachelor's degree in Business Administration, Marketing, Communications, Education, Psychology, or related field

Tools

CRM/lead-management

Job description

KA Preps, an education brand of Astrykx Private Limited, is an international education company specialising in Cambridge, IGCSE, Cambridge International AS; A Levels and IB academic support.

We work with students and families across international curricula through personalised academic support, expert tutoring, examination preparation, mentoring and structured academic programs.

Role Overview

We are looking for an experienced and empathetic Admission Counsellor to manage the end-to-end admissions journey for parents interested in our IGCSE/Cambridge curriculum tutoring programs.

The role involves understanding each student's academic requirements, building strong relationships with parents, recommending the most suitable courses and learning solutions, addressing concerns, and guiding families through the enrollment process.

The ideal candidate will combine consultative selling, strong communication, relationship management, and educational understanding to help parents make informed decisions about their child's learning journey.

Key Responsibilities

• Handle the end-to-end admissions journey, from initial enquiry to enrollment and onboarding.
• Connect with parents to understand the student's academic needs, goals, curriculum, and subject requirements.
• Guide parents on suitable IGCSE/Cambridge courses, programs, and learning options.
• Build and maintain strong, professional relationships with prospective and existing parents.
• Conduct counselling conversations, address queries and objections, and help parents make informed decisions.
• Follow up consistently with leads and work toward admission and conversion targets.
• Maintain accurate lead, parent, and student information in the CRM/lead management system.
• Coordinate with academic and operations teams to ensure a smooth enrollment and onboarding experience.
• Support parents with initial post-enrollment queries and ensure concerns are directed to the appropriate team.
• Track admissions performance, follow-ups, and lead outcomes, and share relevant parent feedback and insights with the team.

Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, Communications, Education, Psychology, or a related field.
• 2–4 years of experience in admissions counselling, education sales, inside sales, customer success, business development, or a similar parent/customer-facing role.
• Experience in the education or tutoring industry will be an advantage.
• Strong spoken and written English communication skills.
• Excellent interpersonal and relationship-building skills.
• Strong consultative selling and needs-assessment skills.
• Experience working with CRM or lead-management systems.