Admission Counselor

upGrad; Bengaluru; Presencial; INR 900.000 - 1.400.000; Jornada completa

Descripción de la vacante

upGrad in Bengaluru is seeking a sales professional to mentor potential learners and counsel them on career paths, demonstrating how our online programs can accelerate growth.

You will own the complete international sales lifecycle—from lead calls and demos to closing and post-sales care—while consistently meeting enrollment and revenue targets and maintaining a robust activity database.

Formación

• Exceptional communication, both written and verbal.
• Proven experience in international sales, preferably in EdTech.
• Familiarity with CRM tools and sales tracking software.
• Bachelor's degree in any field; business/marketing/education preferred.

Responsabilidades

• Mentor and advisor to potential learners guiding their career journeys.
• Provide personalized counseling and map career paths with upGrad catalysts.
• Meet weekly enrollment, revenue, and collection targets.
• Manage the complete sales closing lifecycle including calls, product demos, closing, and post-sales relationships.

Conocimientos

Exceptional communication

International sales

EdTech sales

CRM tools

MS Office proficiency

Customer service mindset

Educación

Bachelor's degree (business/marketing/education preferred)

Herramientas

CRM software

Descripción del empleo

Responsibilities:

• Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys.
• Provide personalized counseling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their professional growth.
• Meet weekly enrollment, revenue, and collection targets.
• Articulate the uniqueness and effectiveness of upGrad's online learning model.
• Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships.
• Keep a comprehensive database of all interactions with leads and provide regular updates.

Requirements:

• Exceptional communication (both written and verbal) and interpersonal skills.
• Proven experience in international sales, with a preference for EdTech sales.
• Strong understanding of the cultural nuances and buying behaviors of students from across the globe.
• High-achieving sales performers with a documented track record of success.
• Active listeners and trustworthy individuals capable of building rapport with potential learners.
• A patient and empathetic approach to handling diverse situations.
• A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistently exceeding targets and deadlines.
• A sales-oriented mindset to effectively communicate upGrad's offerings and achieve revenue objectives.
• A passion for always delivering exceptional customer service.
• Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred.
• A bachelor's degree in any field; a degree in business, marketing, or education is preferred.
• 2-5 years of experience in international sales, preferably in the EdTech sector.
• Proven track record of achieving sales targets and driving revenue growth.
• Familiarity with CRM tools and sales tracking software is an advantage.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Strong work ethics and a proactive attitude toward achieving results.