Senior Admission Counsellor

upGrad Study Abroad; Ahmedabad District; Sur place; INR 900 000 - 1 300 000; Plein temps

Résumé du poste

upGrad Study Abroad is seeking a proven Sales leader to build and manage a direct-to-consumer admissions counselling team in a fast-paced market. You will drive the complete sales closing lifecycle from calls and product demos to post-sale relationships, while ensuring the team meets enrolment and revenue targets.

Ideal candidates excel in English communication, possess strong interpersonal skills, and are data-driven with a track record of scaling sales processes.

Qualifications

• Proven Sales leader with hands-on experience in setting up and managing direct to consumer consultative sale team
• Experience building and scaling up sales processes
• Top 10 percentile performer in a competitive sales environment

Responsabilités

• Leading a team of 5-7 Admissions Counsellors
• Providing strategic leadership to achieve monthly and quarterly enrolment and revenue targets
• Owning end-to-end sales closing life cycle for leads assigned to the team
• Monitoring the Sales Pipeline for quality and flow
• Overseeing training by Team Managers on learner profiling, product knowledge and sales closure techniques
• Controlling attrition by nurturing sales talent
• Setting performance standards and tracking metrics
• Establishing the uniqueness and effectiveness of upGrad’s online learning model

Connaissances

English communication

Interpersonal skills

Data driven

Sales leadership

Description du poste

You are a proven Sales leader with hands-on experience in setting up and managing direct to consumer consultative sale team You have managed a team of Inside Sales executives and are looking to take your next career step in a very fast paced, demanding market. You are comfortable working with high ticket size products which require focused nurturing over a period of time and yet can build urgency for the end consumer to decide fast. You have worked in an extremely competitive sales environment and have been at the top 10 percentile of your team. You are an extremely Data driven individual with an experience of building and scaling up Sales processes.

What will you be doing

• Leading a team of 5-7 Admissions Counsellors
• Providing strategic leadership to the team for achieving monthly and quarterly enrolment/ revenue and collection targets
• Owning the complete sales closing life cycle for leads assigned to your team across . This includes managing a team that is making phone calls, product demonstrations, sales closing, and post sales relationship management
• Monitoring the Sales Pipeline for your team and to ensure quality of the Sales funnel
• Monitoring the training provided by Team Managers to existing Admissions Counsellors on Right profiling of learner, Program knowledge, Sales closure techniques
• Controlling the attrition of team by managing and nurturing sales talent
• Setting up team’s performance standards using key Input and Output metrics and monitor the team’s overall performance against the set goals
• Establishing the uniqueness and effectiveness of upGrad’s model of online learning

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What we are looking for?

• Individual with outstanding English communication (written and verbal) and interpersonal skills
• . 3+yearsofexperience in sales inB2C ideally. Education sales experience preferred but not essential.
• Experience of handling Inside Sales team will be an advantage
• Solution oriented with effective problem solving skills
• Great listeners, and trustworthy individuals who can bond with both Internal and external stakeholders.
• Individuals with ability to approach any situation with patience and very strong empathy
• Sales bent of mind, in order to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets