Admission Counsellor - Front Desk

Career Point University; Bihar Sharif, Buldhana District; On-site; INR 250,000 - 400,000; Full time

Job summary

Career Point University in Bihar is seeking an enthusiastic Front Desk - Admission Counselor to welcome visitors and guide prospective students through the admission process. You will provide information on courses, eligibility, deadlines, and enrollment steps, while maintaining accurate inquiry records and CRM data.

Responsibilities include handling calls and emails, scheduling campus tours, supporting admission campaigns, and coordinating with academic departments to ensure consistent,

Qualifications

• Bachelor's degree required.
• 1–4 years in admissions, counseling, or front desk roles (education sector preferred).
• Strong communication and interpersonal skills.
• Customer-service mindset.
• Good organizational and multitasking abilities.
• Proficiency in MS Office and basic CRM.
• Ability to handle pressure during peak admission periods.

Responsibilities

• Greet and assist walk-in visitors, students, and parents in a professional manner.
• Provide detailed information about courses, eligibility criteria, admission procedures, and deadlines.
• Handle incoming calls, emails, and inquiries related to admissions.
• Guide prospective students through application and enrollment processes.
• Maintain and update student inquiry databases and records.
• Schedule campus tours, counseling sessions, and follow-up interactions.
• Support admission campaigns, events, and outreach activities.
• Coordinate with academic departments and administrative teams for accurate information.
• Ensure the reception area is organized and presentable at all times.
• Follow up with leads and applicants to improve conversion rates.

Skills

Bachelor's degree

Counselling

Communication skills

Customer service

Organizational skills

MS Office

CRM systems

Education

Bachelor's degree (any)

Tools

MS Office

CRM systems

Job description

Designation: Front Desk - Admission Counselor

Experience: 1 to 4 years

Job Responsibilities:

• Greet and assist walk-in visitors, students, and parents in a professional manner
• Provide detailed information about courses, eligibility criteria, admission procedures, and deadlines
• Handle incoming calls, emails, and inquiries related to admissions
• Guide prospective students through application and enrollment processes
• Maintain and update student inquiry databases and records
• Schedule campus tours, counseling sessions, and follow-up interactions
• Support admission campaigns, events, and outreach activities
• Coordinate with academic departments and administrative teams for accurate information
• Ensure the reception area is organized and presentable at all times
• Follow up with leads and applicants to improve conversion rates

Skills Required:

• Bachelors degree (any) .
• 1-counselling 3 years of experience in admissions, counseling, or front desk roles (education sector preferred)
• Strong communication and interpersonal skills
• Customer-service-oriented mindset
• Good organizational and multitasking abilities
• Proficiency in MS Office and basic CRM systems
• Ability to handle pressure during peak admission periods