Admission Counsellor-Edtech Sales

SHRS - SARIKA HR SOLUTIONS; Bengaluru; On-site; INR 200,000 - 300,000; Full time

Job summary

SHRS - SARIKA HR SOLUTIONS seeks an Admission Counsellor – Edtech Sales to work full-time on-site in Bengaluru. You will guide prospective learners through admissions, respond to inquiries, explain courses and fees, and support applicants in choosing learning paths.

You will manage lead pipelines, do follow-up calls and meetings, and maintain CRM records to support enrolment targets. The role requires strong communication, customer service and sales skills, with fluency in English and Hindi.

Qualifications

• Bachelor’s degree in any discipline; equivalent practical experience in sales or counselling will be considered.
• Fluent in English and Hindi; effective communication with learners and stakeholders.
• Experience in edtech sales, admissions counselling, or inside sales is advantageous.

Responsibilities

• Respond to inquiries and conduct consultations with prospective learners.
• Explain course offerings, fees, curriculum, and admission requirements to applicants.
• Manage lead pipelines and perform follow-up calls and meetings.
• Maintain accurate records in CRM or internal systems.
• Collaborate with sales and academic teams to achieve enrolment targets.
• Deliver a positive customer experience and uphold ethical admission practices.

Skills

Communication

Interpersonal skills

Customer service

Sales

Lead management

Education awareness

Edtech sales

CRM tools

Time management

MS Office

Education

Bachelor’s degree

Tools

CRM software

MS Excel

Job description

Company Description

SHRS - SARIKA HR SOLUTIONS (SHRS Group) is a specialized provider of recruitment, staffing, and HR solutions, serving a diverse range of clients through shrs.co.in. The organization focuses on delivering high-quality, tailored services for recruitment, staffing/contract, campus hiring, and business solutions. Its team combines strong educational backgrounds, professional experience, and practical insight to meet complex hiring and placement requirements. SHRS Group emphasizes analytical thinking, planning, organization, and effective communication, along with strengths in resource identification, client needs assessment, and conflict resolution. This focus enables SHRS Group to support both organizations and professionals in building successful, long-term engagements.

Role Description

The Admission Counsellor – Edtech Sales will work full time on-site in Bengaluru, guiding prospective learners through the admissions process for education and technology-driven programs. In this role, the counsellor will respond to inquiries, conduct consultations with potential learners, explain course offerings and program benefits, and support applicants in selecting suitable learning paths. Daily responsibilities include managing lead pipelines, conducting follow-up calls and meetings, providing accurate information about fees, curriculum, and admission requirements, and maintaining detailed records in CRM or internal systems. The counsellor will collaborate with sales and academic teams to achieve enrolment targets, deliver a positive customer experience, and uphold ethical and transparent admission practices.

Qualifications

• Candidates should possess strong Communication and Interpersonal Communication skills to engage effectively with prospective learners and stakeholders.
• Candidates should possess Customer Service skills to handle queries, resolve concerns, and ensure a supportive admission experience.
• Candidates should possess Sales skills to manage leads, conduct conversions, and meet enrolment and revenue objectives.
• Candidates should possess Education-related awareness or experience, enabling clear explanation of programs, curriculum, and learning outcomes.
• Relevant experience in edtech sales, admissions counselling, or inside sales is highly beneficial.
• Proficiency in basic computer applications and CRM tools, with the ability to maintain accurate records and reports.
• Strong organizational and time management capabilities, with the capacity to work toward targets in a fast-paced environment.
• Bachelor’s degree in any discipline is preferred; equivalent practical experience in sales or counselling will be considered.
• Candidate should be fluent in English and Hindi.