Admission Counsellor

Masai; Bengaluru; On-site; INR 500,000 - 600,000; Full time

Benefits offered by this job

Performance-based uncapped incentives

High-growth EdTech environment

Learning-focused culture

Clear career growth

Job summary

Masai in Bengaluru is seeking an Admission / Academic Counsellor to guide prospective learners through their decision-making journey, align goals, and help them choose the right program. You will drive enrollment quality and deliver a smooth admission experience.

The role requires 1–4 years in admissions or EdTech, fluent Hindi and English, and a learner-first mindset. Work six days a week in a fast-growing EdTech company with strong growth opportunities.

Qualifications

• Graduate in any discipline (Postgraduates preferred).
• 1–4 years of experience in admissions, academic counselling, inside sales, or EdTech preferred.
• Strong communication and interpersonal skills; fluency in Hindi and English required.
• Target-driven mindset with a learner-first approach.
• Comfortable working 6 days a week in a fast-paced environment.
• Basic CRM knowledge and MS Office/Google Workspace proficiency.

Responsibilities

• Counsel prospective students and parents via calls, video calls, and in-person interactions.
• Understand learner profiles, career aspirations, and recommend suitable programs.
• Explain course structure, outcomes, fees, financing options, and placement support.
• Follow up with leads, nurture prospects, and close enrollments within defined timelines.
• Maintain accurate records on CRM and ensure timely updates.
• Collaborate with admissions, academic, and operations teams to ensure a seamless experience.
• Meet and exceed monthly and quarterly enrollment targets.
• Handle queries and objections with empathy and clarity.

Skills

Communication skills

Interpersonal skills

Fluency in Hindi & English

Target-driven mindset

Learner-first approach

CRM knowledge

MS Office/GS Workspace proficiency

Education

Bachelor's degree

Postgraduate preferred

Tools

CRM

MS Office/Google Workspace

Job description

Job Title: Admission / Academic Counsellor

Location: HSR Layout

Working Days: Monday to Saturday, 12 noon to 10 pm

CTC: ₹5 – 6 LPA

About the Role

We are looking for Admission / Academic Counsellors who can guide prospective learners through their decision-making journey, understand their career goals, and help them choose the right program. This role is critical in ensuring a smooth admission experience while maintaining high enrollment quality.

Key Responsibilities

• Counsel prospective students and parents via calls, video calls, and in-person interactions
• Understand learner profiles, career aspirations, and recommend suitable programs
• Explain course structure, outcomes, fees, financing options, and placement support
• Follow up with leads, nurture prospects, and close enrollments within defined timelines
• Maintain accurate records on CRM and ensure timely updates
• Collaborate with admissions, academic, and operations teams to ensure a seamless experience
• Meet and exceed monthly and quarterly enrollment targets
• Handle queries and objections with empathy and clarity

Eligibility & Skills

• Graduate in any discipline (Postgraduates preferred)
• 1–4 years of experience in admissions, academic counselling, inside sales, or EdTech preferred
• Strong communication and interpersonal skills; fluency in Hindi and English required
• Target-driven mindset with a learner-first approach
• Comfortable working 6 days a week in a fast-paced environment
• Basic CRM knowledge and MS Office/Google Workspace proficiency

What We Offer

• Performance-based uncapped incentives
• Opportunity to work in a high-growth EdTech environment
• Learning-focused, collaborative culture
• Clear career growth and progression