Admission Counsellor

Fortune Cloud Technologies India Pvt. Ltd.,; Pune District; On-site; INR 250,000 - 420,000; Full time

Job summary

Fortune Cloud Technologies India Pvt. Ltd. in Pune is seeking an Admissions Counsellor to handle outbound calls, tele-counselling, and lead conversion. You will drive walk-ins and online admissions, explain IT course details, and coordinate with academic and placement teams for student onboarding.

The role requires strong communication, CRM familiarity, and the ability to maintain follow-ups with prospective students and parents. Freshers may apply; 1–3 years preferred.

Qualifications

• 1–3 years in Counselling, Tele-calling, Sales or Admission Consulting; freshers may apply.

Responsibilities

• Make outbound calls to prospective students using the provided leads database.
• Conduct tele-counselling sessions to understand career goals and recommend IT courses.
• Generate walk-ins by engaging prospects and scheduling branch visits.
• Manage the complete lead conversion funnel: tele-counselling, branch visits, demos, admissions.
• Convert interested prospects into direct online admissions when preferred.
• Explain course curriculum, training methodology, certification, and placement assistance.
• Maintain regular follow-ups until admission is closed.
• Update CRM records, call logs, follow-up status and conversion history.
• Respond promptly to inquiries from website, social media and marketing campaigns.
• Prepare and share daily activity reports: calls, walk-ins, demos, admissions.
• Coordinate with Academic, Training and Placement teams for sessions and onboarding.
• Build relationships to improve lead conversion and admission closure rates.

Skills

Communication

Convincing & interpersonal skills

Basic computer knowledge

CRM familiarity

Education

Any Graduate

Tools

CRM software

Job description

Role & responsibilities

• Make outbound calls to prospective students using the provided leads database.


• Conduct tele-counselling sessions to understand students career goals, educational background, and requirements, and recommend suitable IT courses.


• Generate walk-ins by effectively engaging prospects and scheduling branch visits.


• Manage the complete lead conversion funnel: Tele-counselling Branch Visit Demo Session Admission.


• Convert interested prospects into direct online admissions for candidates who prefer an online admission process.


• Explain course curriculum, training methodology, certification, placement assistance, and career opportunities in the IT industry.


• Maintain regular and effective follow-ups with prospects until the admission is successfully closed.


• Update and maintain CRM records, lead details, call logs, follow‑up status, and conversion history.


• Respond promptly to fresh inquiries received through the website, social media platforms, and marketing campaigns.


• Prepare and share daily activity reports covering calls made, walk‑ins generated, demos scheduled, and admissions closed.


• Coordinate with the Academic, Training, and Placement teams for demo sessions, counselling, and student onboarding.


• Build strong relationships with prospective students and parents to improve lead conversion and admission closure rates.

Preferred candidate profile

• Experience: 1 to 3 years in Counselling, Tele-calling, Sales, or Admission Consulting. Freshers can apply.


• Skills: Strong communication, convincing & interpersonal skills, basic computer knowledge, and CRM familiarity.


• Education: Any Graduate.