Admissions Administrator (FEMALE)
Speech, Drama & Theatre Academy (After-School Program)
Location: Grant Road, Mumbai
Job Type: Full-time
Working Hours: Saturday
10:00 AM 6:00 PM or 11:00 AM 7:00 PM (shift to be assigned)
Work from home
About the Role
We are looking for an organized and personable Admissions Administrator to manage student enrollment and admission-related coordination for our after-school speech, drama, and theatre academy.
Key Responsibilities
- Handle admission enquiries from parents/students in person, over phone, and via email
- Explain course offerings, batches, fee structures, and schedules to prospective families
- Maintain and update student admission records and databases in Excel
- Draft and send professional emails to parents regarding admissions, batch confirmations, fee reminders, and general communication, including mail merge for bulk/batch communication
- Coordinate with faculty/academy coordinators on batch allocation and scheduling
- Follow up with leads and enquiries to convert them into enrollments
- Maintain fee collection records and admission paperwork
- Prepare periodic reports/MIS on admissions (new enrollments, pending enquiries, batch strength, etc.) in Excel
- Ensure a welcoming and professional front-office experience for walk-in visitors
- Coordinate remotely on Saturdays (WFH) following up on emails, calls, and pending admission tasks
Requirements
- Fluent in English (spoken and written) this is essential
- Strong proficiency in MS Excel and mail merge is key data entry, basic formulas, maintaining trackers/reports, and running mail merge for parent communication
- Comfortable drafting and sending professional emails independently
- Prior experience in front-desk, admissions, or administrative coordination preferred (education/academy background is a plus)
- Well-organized, detail-oriented, and good with follow-ups
- Pleasant, patient, and parent-friendly communication style
- Basic computer literacy (MS Office, email platforms, WhatsApp Business etc.)
Preferred Qualifications
- Graduate in any discipline
- Prior experience working in a school, academy, or ed-tech/enrollment-driven environment
- Knowledge of Tally is an added advantage
Location & Schedule Details
- Work location: Grant Road (in-office, MondayFriday)
- Saturday: Work from home
- Shift timing: Either 10 AM6 PM or 11 AM7 PM (to be finalized with candidate)
Contact
Name: Salina Dalal
Designation: Company Head, J's Academy
Phone: 9820736424