Admin Manager

indiagold; India; On-site; Full time

Job description

About Us

indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks.

Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are – lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto- scheduling of feet-on-street, customer self-onboarding, gold locker model to expand TAM & launch zero-touch gold loans, zero network business app & many more.

We are rapidly growing team passionate about solving massive challenges around financial well-being.

We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We value the right aptitude & attitude than past experience in a related role, so feel free to reach out if you believe we can be good for each other.

Job Description

Key Responsibilities

1. Office & Facilities Management (HO + Branches)
   • Manage day-to-day office operations: housekeeping, pantry, security, maintenance, repairs, utilities.
   • Ensure branch/admin readiness: office upkeep, signage/branding execution, basic infrastructure and supplies.
   • Coordinate office moves, new site setup, expansion, and refurbishments.
2. Vendor Management & Procurement
   • Own vendor lifecycle: sourcing, negotiation, onboarding, rate cards, SLAs, renewals, performance reviews.
   • Manage procurement of all admin supplies/services: stationery, consumables, furniture, electronics (admin side), printing, courier, housekeeping, security, maintenance.
   • Maintain cost discipline through competitive quotes, benchmarking, and periodic renegotiations.
3. Travel, Transport & Guest Management
   • Administer travel booking and policies (air/hotel/local travel) for HO and business travel.
   • Manage company transport/driver coordination (if applicable), local conveyance and reimbursement admin.
   • Coordinate guest visits, meeting room management, and corporate events.
4. Asset Management & Inventory Controls
   • Maintain asset register (laptops/phones/routers/furniture/branch equipment as applicable).
   • Coordinate tagging, issuance, transfers, returns, AMC/warranty tracking, and periodic audits.
   • Maintain inventory controls for consumables and branch supplies to avoid stock-outs.
5. Admin Compliance & Documentation Hygiene
   • Ensure proper documentation for vendor invoices, POs, GRNs, payment approvals, and records.
   • Support statutory/commercial admin requirements: lease agreements, renewals, vendor KYC, insurance (admin side), and coordination with finance/legal.
   • Maintain admin SOPs and internal controls aligned with audit readiness.
6. People Support (Admin Side)
   • Onboarding readiness: workspace, access cards, basic facilities checklist.
   • Coordinate employee support for office-related issues and resolve within defined TAT.

Requirements

• 5 to 10 years of admin/facilities experience (BFSI / retail / Fintech preferred)
• Strong vendor negotiation & SLA management skills
• Hands-on experience with procurement processes, invoice controls, and asset registers
• Comfortable with travel and managing multi-city requirements.
• Proficient in Excel/Google Sheets; experience with ticketing/tools is a plus
• High ownership, execution-first, and comfortable in ambiguity.
• Strong stakeholder management (Operations, Finance, HR, Branch teams).
• Process orientation: can build SOPs and controls without over-bureaucratizing.
• Cost consciousness with quality focus.
• High integrity and strong attention to detail.

Benefits

As per Industry Standards