Regional Admin Manager-Mumbai

Birla Carbon; Thane; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Aditya Birla Group is seeking a Lead – Admin – Gold Loan Business to oversee branch administrative operations across zonal networks in India, with a focus on governance, infrastructure readiness, and cost control. The role includes managing contract staff, coordinating with stakeholders, and ensuring operational continuity to support growth.

The position emphasizes strong supervision of branch facilities, compliance with statutory requirements, and proactive coordination with multiple vendors to

Responsibilities

• Oversee branch administrative operations and ensure service reliability across zonal networks.
• Manage contracts staff, facilities maintenance, asset management and vendor coordination to support infrastructure readiness.
• Ensure compliance with statutory requirements, internal audits, and cost control while maintaining governance.

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Designation : NA

Location : India Maharashtra G-Corp Tech Park, Thane

Job Description:

1) Job Purpose:

The Lead – Admin – Gold Loan Business is responsible for overseeing branch-level administrative operations across zonal networks, ensuring smooth functioning, compliance, infrastructure readiness, and cost control. The role manages contract staff, coordinates with cross-functional stakeholders, and ensures operational continuity to support business growth and governance.

2) Dimensions:

Branch Operations

Supervise administrative activities across multiple zonal branches.

Facility Management

Ensure preventive maintenance, asset management, and vendor coordination.

Branch Expansion

Lead infrastructure development, site readiness, and project execution

Compliance

Ensure adherence to statutory requirements and internal audit standards.

Manage administrative budgets, vendor payments, and expense tracking

Team Management

Supervise contract staff and ensure productivity.

Organization Context

Aditya Birla Capital Limited ("NBFC") is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABCL is one of the top private diversified NBFCs in India. As of 31-Sep’25, ABCL has a pan-India presence with a lending book of approx. Rs. 139,500 Crores.

ABCL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Finance, Mid and Large Corporate Loans, and Infrastructure Finance loans. ABCL also has a Wealth Management division.

ABCL is rated “AAA” by India Ratings, ICRA and CARE (reaffirmed in 2020). ABCL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII.

Business Context

Gold Loans is a key secured lending product with high volume, fast turnaround expectations and requires strict discipline in risk, valuation, purity testing, and customer trust management.

Job Context:

Gold Loans are a high-volume, sensitive product requiring strong operational governance. The Lead – Admin role ensures seamless branch operations, infrastructure readiness, and compliance while balancing cost efficiency and service quality.

• Managing large-scale branch networks with diverse operational needs.
• Ensuring timely completion of infrastructure projects without disrupting business.
• Maintaining compliance with state and central statutory requirements.
• Driving cost control while ensuring service quality.
• Coordinating across multiple stakeholders and vendors.

Key Result Areas

Supporting Actions

Branch Operations & Facility Management

Oversee daily administrative operations, manage housekeeping/security, resolve branch issues, supervise preventive maintenance, and implement asset management systems.

Branch Expansion & Infrastructure Development

Lead new branch setup, coordinate civil/interior projects, manage vendor onboarding, and ensure timely project completion.

Ensure statutory compliance, maintain registers, prepare MIS reports, address audit queries, and manage asset lifecycle.

Travel, Logistics & Stakeholder Coordination

Manage travel desk, organize events/meetings, oversee courier operations, and coordinate with cross-functional teams.

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