Lead Administration & Infrastructure Expansion

indiagold; Chennai District; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A leading financial services firm in Chennai is seeking a Lead Administration & Infrastructure Expansion professional. The role involves managing office expansion projects, ensuring compliance with RBI/NBFC requirements, and overseeing administrative functions. The ideal candidate will have proven experience in office expansion within financial institutions, strong project management skills, and the ability to coordinate across multiple stakeholders. This position offers empowered opportunities in a rapidly growing organization with a focus on financial well-being.

Qualifications

• Proven experience in office expansion or administration roles, preferably in NBFCs or banks.
• Strong knowledge of NBFC infrastructure requirements, compliance, and operational readiness.
• Ability to manage multiple stakeholders and deliver on tight timelines.

Responsibilities

• Lead end-to-end office expansion projects for NBFC operations.
• Ensure offices meet RBI/NBFC regulatory requirements.
• Manage administration functions including facilities and vendor relationships.
• Prepare and manage budgets for expansion and administration.

Skills

Project management

Vendor negotiation

Communication skills

Interpersonal skills

Job description

Lead Administration & Infrastructure Expansion

indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks.

Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are – lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto-scheduling of feet‑on‑street, customer self‑onboarding, gold locker model to expand TAM & launch zero‑touch gold loans, zero network business app & many more.

We are rapidly growing team passionate about solving massive challenges around financial well‑being.

We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We value the right aptitude & attitude than past experience in a related role, so feel free to reach out if you believe we can be good for each other.

Job Description

Key Responsibilities

• Lead end‑to‑end office expansion projects for Indiagold’s NBFC operations, from site selection to operational readiness.
• Ensure offices are fully equipped, compliant, and aligned with RBI/NBFC regulatory requirements.
• Manage administration functions including facilities management, travel, security, housekeeping, procurement, and vendor relationships.
• Work with leadership to plan infrastructure needs for business growth, ensuring cost‑effective and timely execution.
• Liaise with local authorities, landlords, facility providers, and vendors to ensure smooth setup and ongoing support.
• Implement and maintain administrative policies and SOPs across offices.
• Ensure smooth day‑to‑day office operations and employee experience across locations.
• Prepare and manage budgets for expansion and administration while driving cost efficiency.
• Support business continuity and risk management regarding facilities and infrastructure.

Requirements

• Proven experience in office expansion/administration roles, preferably in NBFCs, banks, or other financial institutions.
• Strong knowledge of NBFC infrastructure requirements, including compliance and operational readiness.
• Excellent project management and vendor negotiation skills.
• Ability to manage multiple stakeholders and deliver on tight timelines.
• Strong communication and interpersonal skills to coordinate across teams.