Admin and Client Service Executive

Biggift; Bengaluru; On-site; INR 300,000 - 450,000; Full time

Job summary

BIGGIFT is seeking an Admin & Client Servicing Executive in Bengaluru to manage client coordination, vendor follow-ups, and order execution. You will handle client enquiries, coordinate internally, and ensure timely updates on orders and deliveries.

Ideal candidates have a Bachelor's degree, 1-2 years in related roles, solid MS Office skills, and excellent communication. This is a full-time role based on-site in Bengaluru with growth opportunities in a dynamic corporate gifting environment.

Qualifications

• Bachelor's degree (any discipline) is required.
• 1-2 years of experience in Administration/Client Servicing/Coordination roles.
• Basic computer knowledge: MS Excel, MS Word, email handling. Strong communication and coordination skills.
• English proficiency (reading, writing, and speaking) is mandatory.

Responsibilities

• Handle client enquiries and respond promptly.
• Coordinate with sales/design teams for proposals and requirements.
• Follow up with clients until order confirmation and closure.
• Coordinate with suppliers/brands to collect pricing and product details.
• Track order status from confirmation to delivery and resolve delays.

Skills

MS Excel

MS Word

Email handling

Communication

Education

Bachelor's degree

Job description

JOB TITLE : ADMIN & CLIENT SERVICING EXECUTIVE

Role Overview

We are looking for a proactive and detail-oriented Admin & Client Servicing Executive to manage client coordination, vendor follow-ups, and order execution.

Key Responsibilities

• Handle client enquiries and respond promptly.
• Understand client requirements and coordinate internally to provide suitable solutions.
• Follow up with clients until order confirmation and closure.
• Coordinate with suppliers and brands to collect pricing and product details.
• Follow up with vendors for samples, timelines, and order execution.
• Ensure timely updates on product availability and delivery schedules.
• Prepare and share quotations with clients.
• Coordinate with sales and design teams for proposals and requirements.
• Track order status from confirmation to final delivery.
• Ensure continuous follow‑up with vendors and internal teams.
• Monitor order timelines and proactively resolve delays.
• Confirm delivery and update order completion status.
• Maintain proper records of client requirements, orders, and communications.
• Manage sample inventory and track the movement of samples.
• Maintain organized documentation for easy reference and reporting.

Skills Required

• Bachelors degree (any discipline).
• 1‑2 years of experience in Administration / Client Servicing / Coordination roles.
• Basic computer knowledge MS Excel, MS Word, Email handling Strong communication and coordination skills.
• English proficiency reading, writing, and speaking is mandatory.

Why Join BIGGIFT?

• 22+ years in corporate gifting industry
• Work with leading corporate clients
• High-growth, entrepreneurial environment
• Opportunity to take ownership and growRole & responsibilities

Preferred candidate profile

Perks and benefits